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Wolf Steel Technical
Canada
Приєднався 2 гру 2022
The Official page for Installation and Troubleshooting videos for Napoleon and Continental® Products.
Install products and accessories right the first time, every time.
Wolf Steel Technical is proud to present you with brief Technical Installation videos to demonstrate:
1. Correct installation best practices
2. Troubleshooting Solutions
3. Technical Concepts - simplified
Subscribe for exclusive access to the latest videos to sharpen your technical skills.
Videos include an overview of installation, however, the purpose of them is to demonstrate some of the many features and accessories available for Napoleon products. Videos are not intended as an installation instruction video nor is it a substitute for installation instructions. Only accessories approved for installation with each individual product may be used.
Install products and accessories right the first time, every time.
Wolf Steel Technical is proud to present you with brief Technical Installation videos to demonstrate:
1. Correct installation best practices
2. Troubleshooting Solutions
3. Technical Concepts - simplified
Subscribe for exclusive access to the latest videos to sharpen your technical skills.
Videos include an overview of installation, however, the purpose of them is to demonstrate some of the many features and accessories available for Napoleon products. Videos are not intended as an installation instruction video nor is it a substitute for installation instructions. Only accessories approved for installation with each individual product may be used.
How to Calibrate an EcoSmart 3-zone High-Velocity Hydronic System
This video includes a demonstration of how to calibrate an EcoSmart High-Velocity HVAC System. The purpose of this video is to demonstrate key troubleshooting solutions for servicing HVAC Products. All service should be performed by a qualified professional. This video is not intended as an installation instruction video nor is it a substitute for the product and accessory installation instructions. Only accessories approved for installation with each individual product must be used.
The appliance used in this video is ES50HVP.
The following tools are recommended to have on hand when servicing this HVAC appliance:
Screw Gun
¼” Drive socket
Small Flat Head screwdriver
Part Numbers
Appliance: ES50HVP
Song: Baddest Alive
Music by: CreatorMix.com
Video: ua-cam.com/video/czkF07Eihok/v-deo.html
The appliance used in this video is ES50HVP.
The following tools are recommended to have on hand when servicing this HVAC appliance:
Screw Gun
¼” Drive socket
Small Flat Head screwdriver
Part Numbers
Appliance: ES50HVP
Song: Baddest Alive
Music by: CreatorMix.com
Video: ua-cam.com/video/czkF07Eihok/v-deo.html
Переглядів: 31
Відео
Napoleon Riverside™ Outdoor Gas Fireplace Installation Overview
Переглядів 133Місяць тому
This video includes an overview of the installation steps for a Napoleon’s Riverside™ Outdoor Gas Fireplace. The purpose of this video is to demonstrate key installation steps for Napoleon Hearth Products. All service and installation should be performed by a qualified professional. This video is not intended as an installation instruction video nor is it a substitute for the product and access...
Napoleon Riverside™ Decorative Panel Installation
Переглядів 57Місяць тому
This video includes a demonstration of how to Install the Decorative Panels on a Napoleon Riverside Gas Fireplace. The purpose of this video is to demonstrate key troubleshooting solutions for servicing Hearth Products. All service should be performed by a qualified professional. This video is not intended as an installation instruction video nor is it a substitute for the product and accessory...
Napoleon Riverside™ Screen Installation
Переглядів 22Місяць тому
This video includes a demonstration of how to install a screen into the Napoleon Riverside Outdoor Gas fireplace. The purpose of this video is to demonstrate key troubleshooting solutions for servicing Grills/ Hearth/ HVAC Products. All service should be performed by a qualified professional. This video is not intended as an installation instruction video nor is it a substitute for the product ...
Napoleon Riverside™ Birch Logset Installation
Переглядів 79Місяць тому
This video includes a demonstration of how to install a Birch Logset into the Napoleon Riverside Outdoor Gas fireplace. The purpose of this video is to demonstrate key troubleshooting solutions for servicing Grills/ Hearth/ HVAC Products. All service should be performed by a qualified professional. This video is not intended as an installation instruction video nor is it a substitute for the pr...
Fully Recessing A Napoleon Astound Electric Fireplace
Переглядів 82Місяць тому
This video includes a demonstration of how to Fully recess the Napoleon Astound Electric Fireplace into a wall. The purpose of this video is to demonstrate key troubleshooting solutions for servicing Hearth Products. All service should be performed by a qualified professional. This video is not intended as an installation instruction video nor is it a substitute for the product and accessory in...
Partially Recessing A Napoleon Astound Electric Fireplace
Переглядів 52Місяць тому
This video includes a demonstration of how to partially recess the Napoleon Astound Electric Fireplace into a wall. The purpose of this video is to demonstrate key troubleshooting solutions for servicing Hearth Products. All service should be performed by a qualified professional. This video is not intended as an installation instruction video nor is it a substitute for the product and accessor...
Wall Mounting A Napoleon Astound Electric Fireplace
Переглядів 104Місяць тому
This video includes a demonstration of how to install the Napoleon Astound Electric Fireplace onto a wall. The purpose of this video is to demonstrate key troubleshooting solutions for servicing Hearth Products. All service should be performed by a qualified professional. This video is not intended as an installation instruction video nor is it a substitute for the product and accessory install...
Welcome To Wolf Steel Technical
Переглядів 5963 місяці тому
Welcome to the Wolf Steel Technical UA-cam Page, the official page for technical installation and troubleshooting videos for all Wolf Steel Products. Our goal is to create brief, straight-to-the-point videos so you can correctly install and service Wolf Steel products quickly and easily. SUBSCRIBE to our page to get notified when we launch new videos and stay up to date with best practices. LIK...
Napoleon Rogue® Control Panel Replacement
Переглядів 3694 місяці тому
This video includes a demonstration of how to replace the control panel on a Napoleon Phantom Rogue® Grill. The purpose of this video is to demonstrate key troubleshooting solutions for servicing Grills Products. All service should be performed by a qualified professional. This video is not intended as an installation instruction video nor is it a substitute for the product and accessory instal...
How to Light a Napoleon Grill
Переглядів 10 тис.4 місяці тому
This video includes a demonstration of how to light a main, side, and rear burner on a Napoleon Phantom Rogue® Grill. The purpose of this video is to demonstrate key operation solutions for Napoleon Grills Products. Only accessories approved for installation with each individual product must be used. The appliance used in this video is a Phantom Rogue® SE 425 RSIB. 00:00 Intro 00:06 Connect Fue...
Napoleon Rogue® Manifold Replacement
Переглядів 4644 місяці тому
This video includes a demonstration of how to replace the manifold on a Napoleon Phantom Rogue® Grill. The purpose of this video is to demonstrate key troubleshooting solutions for servicing Grills Products. All service should be performed by a qualified professional. This video is not intended as an installation instruction video nor is it a substitute for the product and accessory installatio...
Fireplace Framing Anatomy
Переглядів 1,1 тис.4 місяці тому
This video outline the name and purpose for the essential components, when framing a fireplace. The purpose of this video is to demonstrate key pre-installation steps for Hearth Products. All structures should be constructed by a qualified professional, in line with local and federal codes, and the product manual for the appliance being installed. This video is not intended as an installation i...
Napoleon Freestyle Control Panel Replacement
Переглядів 5404 місяці тому
This video includes a demonstration of how to replace the control panel on a Napoleon Freestyle Grill. The purpose of this video is to demonstrate key troubleshooting solutions for servicing Grills Products. All service should be performed by a qualified professional. This video is not intended as an installation instruction video nor is it a substitute for the product and accessory installatio...
Napoleon Freestyle Temperature Gauge Replacement
Переглядів 9484 місяці тому
This video includes a demonstration of how to replace the temperature gauge on a Napoleon Freestyle Grill. The purpose of this video is to demonstrate key troubleshooting solutions for servicing Grills Products. All service should be performed by a qualified professional. This video is not intended as an installation instruction video nor is it a substitute for the product and accessory install...
Napoleon Grill Cleaning & Maintenance
Переглядів 17 тис.4 місяці тому
Napoleon Grill Cleaning & Maintenance
Napoleon Elevation Electric Fireplace Installation Overview
Переглядів 4824 місяці тому
Napoleon Elevation Electric Fireplace Installation Overview
Napoleon Built-In 700 Series Manifold Replacement
Переглядів 3214 місяці тому
Napoleon Built-In 700 Series Manifold Replacement
Napoleon Built-In 700 Series Electrical Troubleshooting
Переглядів 7114 місяці тому
Napoleon Built-In 700 Series Electrical Troubleshooting
Napoleon Built-In 700 Series Hood Light Replacement
Переглядів 3594 місяці тому
Napoleon Built-In 700 Series Hood Light Replacement
Napoleon Built-In 700 Series Control Panel Replacement
Переглядів 4494 місяці тому
Napoleon Built-In 700 Series Control Panel Replacement
Napoleon Tall Linear Vector (TLVL) Driftwood Luminous Logset Installation (DLKTLV74L)
Переглядів 2526 місяців тому
Napoleon Tall Linear Vector (TLVL) Driftwood Luminous Logset Installation (DLKTLV74L)
Napoleon Tall Linear Vector (TLVL) Oak Luminous Logset Installation (OLKTLV74L)
Переглядів 2766 місяців тому
Napoleon Tall Linear Vector (TLVL) Oak Luminous Logset Installation (OLKTLV74L)
Napoleon Fireplace Finishing Flange Adjustment
Переглядів 2296 місяців тому
Napoleon Fireplace Finishing Flange Adjustment
Napoleon Astound Built-In Electric Fireplace Remote Operation Overview
Переглядів 4317 місяців тому
Napoleon Astound Built-In Electric Fireplace Remote Operation Overview
Napoleon Tall Linear Vector (TLVL) Driftwood Luminous Logset Installation (DLKTLV62L)
Переглядів 2437 місяців тому
Napoleon Tall Linear Vector (TLVL) Driftwood Luminous Logset Installation (DLKTLV62L)
Napoleon Tall Linear Vector (TLV) Oak Luminous Logset Installation (OLKTLV50L)
Переглядів 3257 місяців тому
Napoleon Tall Linear Vector (TLV) Oak Luminous Logset Installation (OLKTLV50L)
Napoleon Tall Linear Vector (TLVL) Driftwood Luminous Logset Installation (DLKTLV50L)
Переглядів 3077 місяців тому
Napoleon Tall Linear Vector (TLVL) Driftwood Luminous Logset Installation (DLKTLV50L)
Napoleon Tall Linear Vector (TLVL) Oak Luminous Logset Installation (OLKTLV62L)
Переглядів 3047 місяців тому
Napoleon Tall Linear Vector (TLVL) Oak Luminous Logset Installation (OLKTLV62L)
Napoleon Luminex Electric Fireplace Media Installation
Переглядів 2378 місяців тому
Napoleon Luminex Electric Fireplace Media Installation
Hello, can we combine the main burner and the rear burner?
Modifications of a grill would void its warranty. The Main and rear burners are controlled separately, as the rear burner is mainly used ith the rotisserie and its accessories. It's not recommended to use the rear burner with the warming rack installed, as the intense heat could cause the warming rack to warp
What is wrong when a large flame comes from the igniter port (Jetfire). Only way to stop the large flame is to turn it to the lowest setting. Can not run at highest setting without the large flame. This is happening on two of the four burners.
Hey! I would check the burner for blockages, as this could cause the gas to be forced out of the Jetfire port. Beyond this, contacting Napoleon's customer solutions team may be your best bet for a final diagnosis. When talking to them, you can request a video chat to show them the issue. You can contact them here: www.napoleon.com/en/ca/barbecues/support/warranties/warranty-claim
Excellent video, so well done, filmed and presented. Thanks!
Glad it could help!
What would be the reason for replacing the supply tube?
Great question, One possibility would be damage due to impact. Another would be poor performance of the rear burner, resulting from the supply tube having a kink in it, or extensive use covered under warranty. It's best to have your technician do a visual inspection of the supply tubes, should the performance of a side or rear burner be in question.
@@wolfsteeltechnical I would love to have a technician look at it. However, when I called Napoleon yesterday, I was on HOLD for 4 long hours and then disconnected. Our Prestige 500 that's only a year old will not light. We did all the required maintenance and it still will not light. The gas does not seem to be flowing at all. Tried cleaning hoses and burners, but still did not operate.
@@LeeAnnScott22 perhaps the ingnitor needs to be cleaned. We show how to do this in a maintenance video in this playlist: ua-cam.com/play/PLhq_VjjeciUzv5yBYEFZSawaLpiLBX9x0.html As for access to technician, try reaching out to your nearest Napoleon Dealer for assistance.
drop the music and provide a better view of the burner orifice
Appreciate the feedback, what exactly did you need to see more of?
What should be the target static pressure
Hey Derek, This varies with each appliance and depends on the Superheat/subcooling, or Delta T calculations along with fan speeds. You should refer to the product manual to attain the correct Static pressure for the installation. If you're servicing a Napoleon product, you can find helpful info here: www.napoleon.com/en/ca/heating-cooling/support/hvac-professionals-support-center And if you're servicing a Continental product, product info can be found here: www.continentalcomfort.com/en/professionals-support-center/ Hope this helps!
Cheers. I own 6 Grills myself here in BRANTFORD ONTARIO. One is the freestyle from Napoleon. Cheers and new subscriber here
Thanks for the sub!
Question. I am restoring a gas grill and it’s rusted on the inside. Should I just wire brush/sand and leave it at that or paint the box with grill paint? Which would be best?
Hey, great Question! Rust is a tough one as once it starts, it's not easy to stop. I would email the Customer Solutions team - grills@napoleon.com - with your grill model serial number and photos for advice and next steps.
How to change the remote from Fahrenheit to Celsius
Hey John, With the system in the off position, press the temperature key and the mode key at the same time to change the system from ºF to ºC. Thanks for reaching out!
Does this dexen system require more than 1 grounding? Do you need a ground to the valve or 1 ground to the pilot assembly?
The system is grounded through a ground wire in the wire harness and yes, the only way for the flame to be rectified is for the flame sensor path through the control module and wire harness to be ground.
@@wolfsteeltechnical I'm going to try that tomorrow on an unit that I'm having a problem with. It's acting like it's a bad pilot assembly event eventhough it's brand new. I will add another ground to the pilot assembly screw to the ground for the main harness and connect them both to the chassis. I may need to add another ground to the main burner metal flooring for good measure.
@@luislibre9616 did this work for you?
Yes it did i added 2 more grounds. And it worked good.
Is this the same for the 665pp ?
Correct, the steps shown here demonstrate how to remove the Rear Burner in all Napoleon Prestige PRO™ Grills.
What is the battery relay used for? Ive seen many systems without it.
I believe it’s for Remote function. My unit doesn’t use it, but I have the wires and battery holder for it.
The battery relay allows for the batteries not to be drained while installed in the battery holder. Provides longer battery life.
@@wolfsteeltechnical thank you for the answer. I really appreciate it.
Hi there. Does the flame sensor/pilot assembly need grounding?
The system is grounded through a ground wire in the wire harness and yes, the only way for the flame to be rectified is for the flame sensor path through the control module and wire harness to be ground.
Thanks for posting
No problem!
Here's an additional slightly crazy root cause: the wall switch was semi-defective. It showed ~100 ohm resistance when turned on. Result: intermittent sparking, and when it did light up, would go out soon thereafter. An 85 cent replacement switch does the job. :)
What an idiotic video. At no point do you state what you are troubleshooting.
I'm sorry this didn't help you with your issue. This video was created to help explain the flow of electricity and operation of a Proflame 2 System, so if there is a noted error, you can begin troubleshooting following this flow. What exactly did you need assistance with Frank?
Only thing i see missing is how to properly check the millivolts for the flame sensor. I think im having an issue with the flame sensor or gas valve. Now i know how to check valve im good just wanna know about flame sensor testing
Thanks for the feedback @MrMcurtis08. There are special tools used in the lab to test microamps of the flame sensor to determine correct operation. In the field, test the other aspects of the system, such as the flow of gas, correct operation of the valve, and flow of power. If all are operating within the correct values, and the issue still occurs, replace the flame sensor.
Gotcha!!!! Thank you!
Best video on the web thank you so so much!
Glad it was helpful!
Incredible video. I wish all HVAC channels were this thorough and clear
Thank you, More to come in 2024!
Best video out there for a thorough inspection of a electronic fireplace, Well Done
Thank you very much!
Found this very informative and helped me variety a bad valve
Thank you, glad the video could help
Great video. Can you share what the bulb specs are? Mine is burnt out and needs replacement. The printing on the bulb is very difficult to make out. Thanks.
Hey @bikerjohn64, The bulb is part number W387-0006 and is a Halogen 10W T230. Hope this helps!
@@wolfsteeltechnical excellent! Thank you very much.....
This is a great video, extremely clear. My issue is that everything seems to turn on correctly and will run for about 15mins, then it shuts off.
Hey @technology_now, Appreciate the positive feedback! This could be an issue with the High Limit Switch, , Flame sensor or within the board itself. I would suggest contacting the Napoleon Customer Solutions team for further troubleshooting help. Call 1-888-721-8324 and follow the prompts to get into the Hearth side of the office (press 1[English], then 1 [Hearth], then either press 1 [General questions, part numbers or warranty assistance] or press 2 [On Site Technical Assistance]) Alternatively you can email hearthsupport@napoleon.com, and provide the model #, Serial #, Issues the unit is experiencing and what diagnostics have been performed. One of our Technical associates will then reach out to you, to provide further support. Hope this helps!
What is the height of the base the fireplace is on?
Hey @thompsonb519, The measurement to focus on in every installation is the distance from the base of the appliance to the ceiling. This will directly effect how high or low the appliance can be positioned. As long as this distance can be met, the Base height ( if a base is used) can be as high or low as you wish, depending on the installation method selected (Flush or recessed). Hope this helps!
I have a Prestige Pro 665 and am on my third year of ownership. The control knob lights don't work consistently. Some will only light up to blue, some only red and one will not light up at all. These control knobs have been an issue since day one (some light up intermittently and sometimes they don't).
Hey AI, Start by unplugging the wire harness behind each control knob, and plug them back in to ensure a strong connection. If this does not solve your issue, Contact Napoleon's Customer Solutions Team: Call: 1-866-820-8686 OPTION 3 - GRILLS Email: grills@napoleon.com They have access to a video call software where they can help diagnose the issue live with you.
I have a brand new Napoleon 700 Series 32" Built-In BBQ the knob lights don't work, nor blue nor red. Thank you
Hey Joe, It would be best to review connections to make sure the knobs are connected correctly. If you still have issues, I would reach out to Napoleon's customers solutions team for further troubleshooting.
Thanks fort sharing this video. Do you have any idea why Napoleon refers to the rear burner as infrared when clearly it is a tube burner? This has me really questioning whether or not to get this grill.
Hey Michael, The Infrared portion refers the the red glow of the rear burner housing when the burner is operating. This helps distribute the heat when using the rotisserie. Note - the rear burner should not be used when the warming rack is in place.
Do you need to have a panel?
Hey Andrew, Please contact an authorized Napoleon dealer for as mandatory options change with each product. Hope you found this video helpful!
Great video team!
Thank you very much!
It looks like this video also includes the Driftwood HD Logs DLKTLV sold separately, correct?
Yes, the Driftwood Log Kit is sold separately from the Woodland Media Kit