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AVerMedia Tech Support
Приєднався 18 лис 2015
Welcome to AVerMedia Tech Support! This channel posts content that enable you to use your AVerMedia products to its fullest potential. Keep Creating!!!
Streaming Center Premium Functions
AVerMedia Technical Support: www.avermedia.com/support/technical
Twitter: AVerMediaAssist
Reddit: www.reddit.com/r/AverMedia/new/
Twitter: AVerMediaAssist
Reddit: www.reddit.com/r/AverMedia/new/
Переглядів: 50
Відео
Free Audio Editing Functions on Streaming Center
Переглядів 128Місяць тому
AVerMedia Technical Support: www.avermedia.com/support/technical Twitter: AVerMediaAssist Reddit: www.reddit.com/r/AverMedia/new/
Free Video Editing Functions on Streaming Center
Переглядів 61Місяць тому
AVerMedia Technical Support: www.avermedia.com/support/technical Twitter: AVerMediaAssist Reddit: www.reddit.com/r/AverMedia/new/
How to Add Scenes, Video Sources and Audio Sources in Streaming Center?
Переглядів 54Місяць тому
AVerMedia Technical Support: www.avermedia.com/support/technical Twitter: AVerMediaAssist Reddit: www.reddit.com/r/AverMedia/new/
Streaming Center Interface Introduction
Переглядів 71Місяць тому
AVerMedia Technical Support: www.avermedia.com/support/technical Twitter: AVerMediaAssist Reddit: www.reddit.com/r/AverMedia/new/
How to Setup Multi Channel and Surround Sound in RECentral 4, OBS and PS5
Переглядів 201Місяць тому
AVerMedia Technical Support: www.avermedia.com/support/tec... Twitter: AVerMediaAssist Reddit: www.reddit.com/r/AverMedia/new/
How to Control RGB Lighting on Live Gamer Ultra 2.1 with Windows Dynamic Lighting
Переглядів 1422 місяці тому
AVerMedia Technical Support: www.avermedia.com/support/tec... Twitter: AVerMediaAssist Reddit: www.reddit.com/r/AverMedia/new/
How to Generate a Debug Log and EDID Log in Gaming Utility
Переглядів 1442 місяці тому
AVerMedia Technical Support: www.avermedia.com/support/tec... Twitter: AVerMediaAssist Reddit: www.reddit.com/r/AverMedia/new/
How to Setup Live Streamer MIC AM330 with Audio Interface or Mixer Pt 2
Переглядів 1175 місяців тому
AVerMedia Technical Support: www.avermedia.com/support/tec... Twitter: AVerMediaAssist Reddit: www.reddit.com/r/AverMedia/new/
How to Setup Live Streamer MIC AM330 with Audio Interfaces or Mixers
Переглядів 1106 місяців тому
AVerMedia Technical Support: www.avermedia.com/support/tec... Twitter: AVerMediaAssist Reddit: www.reddit.com/r/AverMedia/new/
How to Setup Live Gamer 4K 2.1 (GC575)RGB Light Control
Переглядів 2456 місяців тому
How to Setup RGB Control in Gaming Utility: ua-cam.com/video/Ls8uRBPU9Ck/v-deo.html AVerMedia Technical Support: www.avermedia.com/support/tec... Twitter: AVerMediaAssist Reddit: www.reddit.com/r/AverMedia/new/
How to Setup Color Range for GC553G2, GC571 and GC575 in OBS
Переглядів 2586 місяців тому
AVerMedia Technical Support: www.avermedia.com/support/technical Twitter: AVerMediaAssist Reddit: www.reddit.com/r/AverMedia/new/
How to Setup AVerMedia Live Streamer Arm with Other Brands' Microphone
Переглядів 708 місяців тому
AVerMedia Technical Support: www.avermedia.com/support/technical Twitter: AVerMediaAssist Reddit: www.reddit.com/r/AverMedia/new/ . #AVerMedia #LiveStreamerArm #Microphone #BA311
How to Setup RGB Control in Gaming Utility
Переглядів 48710 місяців тому
AVerMedia Technical Support: www.avermedia.com/support/technical Twitter: AVerMediaAssist Reddit: www.reddit.com/r/AverMedia/new/ . #AVerMedia #Capturecards #RGB #GamingUtility #Interface #LiveGamerUltra2.1 #HDMI2.1 #GC553G2
Gaming Utility Interface Introduction
Переглядів 76510 місяців тому
Gaming Utility Interface Introduction
How to Record HDR and Setup Multiple Scenes with AVerMedia Capture Cards in OBS
Переглядів 1,8 тис.10 місяців тому
How to Record HDR and Setup Multiple Scenes with AVerMedia Capture Cards in OBS
How to Setup Party Chat with PlayStation and XBOX
Переглядів 86810 місяців тому
How to Setup Party Chat with PlayStation and XBOX
How to Setup Mixer Mode in VibeEngine
Переглядів 15611 місяців тому
How to Setup Mixer Mode in VibeEngine
How to Solve HDCP Issues on AVerMedia Capture Cards and Consoles
Переглядів 1,5 тис.11 місяців тому
How to Solve HDCP Issues on AVerMedia Capture Cards and Consoles
How to Solve Capture Cards' No Signal Issues
Переглядів 2,1 тис.11 місяців тому
How to Solve Capture Cards' No Signal Issues
How to Setup Voice Changer in VibeEngine
Переглядів 72Рік тому
How to Setup Voice Changer in VibeEngine
How to Setup The Scenario Function in VibeEngine
Переглядів 51Рік тому
How to Setup The Scenario Function in VibeEngine
How to Setup VST Audio Effects in VibeEngine
Переглядів 47Рік тому
How to Setup VST Audio Effects in VibeEngine
How to Setup AM350 with The Pop Filter, Live Streamer Arm and Shock Mount
Переглядів 214Рік тому
How to Setup AM350 with The Pop Filter, Live Streamer Arm and Shock Mount
A New Way of Dual PC Streaming and Audio Setup
Переглядів 1,2 тис.Рік тому
A New Way of Dual PC Streaming and Audio Setup
How to Setup Source Settings on DSLR, HDMI and OBS with Live Streamer CAP 4K (BU113)
Переглядів 789Рік тому
How to Setup Source Settings on DSLR, HDMI and OBS with Live Streamer CAP 4K (BU113)
This doesn't really help with constant audio popping/cracking from the capture card.
Please contact our technical support team directly: www.avermedia.com/us/support/technical The technical support team can help u solve the problems. Thank u!
This is damn near useless. LMAO
Hey! What kind of problem are u facing now. Our technical support team can help u solve it.
@@tsavermedia9135 Doesn't matter, you'll tell me my CV710 is EOL and that you can't support it. Skipping sound, color banding, HORRIBLE Avermedia software. Where would I even start?
Thank you for this video
This video was useless....
is it safe to give our dxdiag?
I tried this however its not detected whatsoever and west bridge does not appear, also tried with a new cable and on another computer and still does not work 😭
Please help us fill out the ticket in this link: www.avermedia.com/support/technical Our technical support team will help u solve the problems!
@@tsavermedia9135 I did that already but they replied saying “take it back to where you got it” and I can’t find my receipt, so I’m stuck now.
Can you please update to allow the brightness to be adjustable in the RGB static mode.
Absolutely useless
I'm trying to stream from PC, any getting through this on windows?
Please help us fill out the ticket in this link: www.avermedia.com/support/technical Our technical support team will help u solve the problems!
Gaming Utility does not contain the RGB controller for me. Why?!
Please help us fill out the ticket in this link: www.avermedia.com/support/technical Our technical support team will help u solve the problems!
Same here.
Doesn't show up in armory crate for asus
Facing the same frustrating audio problem with my GC513! Fixing it afterwards is tedious. Have you found a permanent solution to get the audio broadcasting directly?
Please contact us directly here: www.avermedia.com/us/support/technical so that we can address your issue more effectively. Audio issues can result from various factors, and we would like to investigate your specific situation directly.
I have turned off DHCP on my PS5, but I still get the Copy Protection error from my AVerMedia capture card. What else can I try?
Please help us fill out the ticket in this link: www.avermedia.com/support/technical Our technical support team will help u solve the problems!
我買了要錄有線電視節目,結果HDMI不能用,殘念
親愛的客戶您好, 想請問你的問題解決了嗎? 如果還有未解決的問題,可以聯絡我們的技術支援團隊 ! www.avermedia.com/support/technical
有線電視機機上盒 HDMI輸出 可能有HDCP智慧財產權保護--無解@@tsavermedia9135
You didn't mention that GC575 was limited to 4k 60fps in SDR mode via (NV12 color space)! Thus, disliking this video and I will instead wait & buy new HDMI 2.1 capture card from Elgato!
Can we get this ability to sync with 3rd party software for the avermedia live gamer duo
Dear Customer, Live gamer Duo doesn't support this function.
No Dolby or DTS capture.
Yes, GC553G2 supports stereo sound instead of other surround sound
Hello! I was wondering if it is possible to run 2 instances of RECentral 4 at the same time? My wife and I have 3 PC's (2 for gaming and 1 for running both of our streams simultaneously). I look forward to your response and thank you very much for this video!
Dear Customer, You cannot run 2 instances of RECentral 4 simultaneously. We recommend you use RECentral 4 and OBS at the same time or use two streaming PC. Hope this information is helpful to you. If you have any other questions, feel free to ask us!
@@tsavermedia9135 Thank you very much for your quick and helpful response! It looks like RECentral 4 and OBS together will be a perfect solution for the time being. I appreciate you! Thanks again :D
Hello, how could you make it work well? Since a Windows 10 update, frames started skipping after a few seconds when I started recording.
does not work, im having issues, im using the live gamer ultra 2.1
Hi, please contact our technical support team. They can help you solve the issues. www.avermedia.com/support/technical
Dell also has another AI Audio called IntelliGo Neptune so make sure Microphone AI Noise Reduction is off under HDMI/Line In (Live Gamer Ultra Audio). Checking the Original Sound Recording box does not disable the AI Noise Reduction.
I’m having massive latency issues with this capture card. The games are unplayable when I have it connected and set up with my Xbox Series X. Not sure what to do
Do you customize the resolution and frame rate same with Xbox, 2560x1440p119.88 or 2160p59.94, thank you!
Hi i'm using GC513 i recording PC game but my sound is too small how to increase the sound?
Hello friend, thanks to the problem I have with my avermedia live gamer portable 2 plus GC513 capture device, I have come to your channel, a question because if I connect my headphones to the 3.5 input and put it in PC mode and start the RECentral 4, I lose the audio in the headphones but if I change from recording to configuration within the RECebtral 4 program the audio returns and when I return to the recording section again the audio goes away or if I close the RECentral 4 program I also recover audio the problem is within the RECentral 4 program in the section of recording that runs out of audio and also happens with the mode without a PC as long as I don't press the record button it can be heard but when I press the central button to record it runs out of audio can you help me I don't know where to look for information anymore I have written to those from avermedia but they don't give me a solution. I appreciate your help or response in advance. Salodos.
Is it possible to use the Hyperx Quadcast S on the Ax310 Streamer Nexus? Could you do a tutorial with widely used microphones like Shure, Hyper X, Fifine🙏
Sure man! Thank u for your recommendation!
Well, I'm gonna try this again to see if my capcard will fix the issue with the audio not being broadcasted out. it's the Live Gamer Portable 2 PLUS - GC513
And what about streaming from ps3?
You need to input the PS3 via component route into the capture card, just like other capture devices.
I have the same problems. I have a hdmi hdcp bypass splitter but it doesnt work with ps3. I see many videos about just plug in the hdmi cables and its works for them but not for me. I have an avermedia 4k ultra cc. Any idea?
@@Junior_the_shepherd_live Hi, please contact our technical support team. They can help you solve the issues. www.avermedia.com/support/technical
Promo sm 💘
LGU 2.1 where can I buy it ?
AVerMedia e-shop and Amazon will be available to buy on 10/12
@@yenellen3530 thank you
When i can buy 2.1 ? In UK
Can i record PS3 footage too?
You need to input the PS3 via component route into the capture card, just like other capture devices.
internal capture card needs virtual audio device ?
plugged into USB4, but 4k 60 not showing in OBS, only 4k 30...... :( ps5
Please help us fill out the ticket in this link: www.avermedia.com/de/support/technical Our technical support team will help u solve the problems!
Also, make sure u select NV12 as your video format. Appreciate it!
Whats the preview latency for the new cards through the app? the HD60X is about 30ms through obs and about 120ms through their native app.
It is almost the same as Live Gamer Ultra GC553. However, the test results may vary depending on the platform used for testing.
Is there a capture card just like LGP2+? aside from Ultra
GC553G2 has the same partychat feature like LPG2+
Hey do you guys plan on supporting 3440x1440 120hz?
Edit: GC553G2 can support 3440x1440 at 60hz capturing in maximum instead of 120hz
@@avermediatechnicalsupport6595 can we expect an update later to support capture of 3440x1440p? It's important we fully support this resolution.
@@LoGIcMoTion Hey our team are actively working on it. Stay Tuned!
@@tsavermedia9135 that's good news
Well for me 4k60 recording is good for me as youtube don't support 120fps as been stated by youtube as I checked it as I'm posting this. Once youtube has the 120fps I say avermedia would push firmware update to offer 120fps once youtube offers that support 😊
The aver media mini GC311 card does not capture the image of the Olimpus 170 endoscope, I have checked on the internet that to bypass HDCP protection, a SPLITTER is enough, although I have it, it has not worked for me, I do not know if it is because of its quality or if I should buy a specific splitter PLEASE HELP!!!
Is it possible to select the resolution and FPS, such as 1920x1080 at 60p, supported by the GC311 with your Olympus 170 endoscope
😒 do I have to use OBS? Why can't you just do it in UA-cam?
You can also create shortcut of dxdiag on desktop for quick access, follow below steps to create shortcut 1. Right-click on empty space on desktop and then go to NEW 2. Then click SHORTCUT 3. Type c:\windows\system32\dxdiag.exe in the location 4. Click Next 5. Input DirectX Diagnostic Tool and then click on Finish
where is the driver? bro
For anyone seeing this and wanting to stream to twitch, you have to have 2 factor authorization on your twitch account before registering it on recentral 4 Trying to register my account was extremely frustrating before I figured out the problem
Thanks for providing this information
this old, you need to do a new one with windows 11 and your AX310 it is a great device, that you don't promote enough. C'Mon Avermedia.
What the fuck is this?
So can the stream hear game audio and myself too on gaming pc? At same time
Yes, u can hear both of them at the same time!
What can I do ?
I did all of that put the sound steel so low
hey, please fill out the form in the following link, we'll help u solve the problems. Appreciate it! www.avermedia.com/support/technical
Why do this? Obs do the same for peanuts...
You made the point
Super video bro mere tarf se full support your new subscriber 💯🌹🌺🏵️💖👌👍
Help, I got WestBridge error on my capture card and it's LIVE GAMER EXTREME 2 Help me!