AVerMedia Tech Support
AVerMedia Tech Support
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Streaming Center Premium Functions
AVerMedia Technical Support: www.avermedia.com/support/technical
Twitter: AVerMediaAssist
Reddit: www.reddit.com/r/AverMedia/new/
Переглядів: 50

Відео

Free Audio Editing Functions on Streaming Center
Переглядів 128Місяць тому
AVerMedia Technical Support: www.avermedia.com/support/technical Twitter: AVerMediaAssist Reddit: www.reddit.com/r/AverMedia/new/
Free Video Editing Functions on Streaming Center
Переглядів 61Місяць тому
AVerMedia Technical Support: www.avermedia.com/support/technical Twitter: AVerMediaAssist Reddit: www.reddit.com/r/AverMedia/new/
How to Add Scenes, Video Sources and Audio Sources in Streaming Center?
Переглядів 54Місяць тому
AVerMedia Technical Support: www.avermedia.com/support/technical Twitter: AVerMediaAssist Reddit: www.reddit.com/r/AverMedia/new/
Streaming Center Interface Introduction
Переглядів 71Місяць тому
AVerMedia Technical Support: www.avermedia.com/support/technical Twitter: AVerMediaAssist Reddit: www.reddit.com/r/AverMedia/new/
How to Setup Multi Channel and Surround Sound in RECentral 4, OBS and PS5
Переглядів 201Місяць тому
AVerMedia Technical Support: www.avermedia.com/support/tec... Twitter: AVerMediaAssist Reddit: www.reddit.com/r/AverMedia/new/
How to Control RGB Lighting on Live Gamer Ultra 2.1 with Windows Dynamic Lighting
Переглядів 1422 місяці тому
AVerMedia Technical Support: www.avermedia.com/support/tec... Twitter: AVerMediaAssist Reddit: www.reddit.com/r/AverMedia/new/
How to Generate a Debug Log and EDID Log in Gaming Utility
Переглядів 1442 місяці тому
AVerMedia Technical Support: www.avermedia.com/support/tec... Twitter: AVerMediaAssist Reddit: www.reddit.com/r/AverMedia/new/
How to Setup Live Streamer MIC AM330 with Audio Interface or Mixer Pt 2
Переглядів 1175 місяців тому
AVerMedia Technical Support: www.avermedia.com/support/tec... Twitter: AVerMediaAssist Reddit: www.reddit.com/r/AverMedia/new/
How to Setup Live Streamer MIC AM330 with Audio Interfaces or Mixers
Переглядів 1106 місяців тому
AVerMedia Technical Support: www.avermedia.com/support/tec... Twitter: AVerMediaAssist Reddit: www.reddit.com/r/AverMedia/new/
How to Setup Live Gamer 4K 2.1 (GC575)RGB Light Control
Переглядів 2456 місяців тому
How to Setup RGB Control in Gaming Utility: ua-cam.com/video/Ls8uRBPU9Ck/v-deo.html AVerMedia Technical Support: www.avermedia.com/support/tec... Twitter: AVerMediaAssist Reddit: www.reddit.com/r/AverMedia/new/
How to Setup Color Range for GC553G2, GC571 and GC575 in OBS
Переглядів 2586 місяців тому
AVerMedia Technical Support: www.avermedia.com/support/technical Twitter: AVerMediaAssist Reddit: www.reddit.com/r/AverMedia/new/
How to Setup AVerMedia Live Streamer Arm with Other Brands' Microphone
Переглядів 708 місяців тому
AVerMedia Technical Support: www.avermedia.com/support/technical Twitter: AVerMediaAssist Reddit: www.reddit.com/r/AverMedia/new/ . #AVerMedia #LiveStreamerArm #Microphone #BA311
How to Setup RGB Control in Gaming Utility
Переглядів 48710 місяців тому
AVerMedia Technical Support: www.avermedia.com/support/technical Twitter: AVerMediaAssist Reddit: www.reddit.com/r/AverMedia/new/ . #AVerMedia #Capturecards #RGB #GamingUtility #Interface #LiveGamerUltra2.1 #HDMI2.1 #GC553G2
Gaming Utility Interface Introduction
Переглядів 76510 місяців тому
Gaming Utility Interface Introduction
How to Record HDR and Setup Multiple Scenes with AVerMedia Capture Cards in OBS
Переглядів 1,8 тис.10 місяців тому
How to Record HDR and Setup Multiple Scenes with AVerMedia Capture Cards in OBS
How to Setup Party Chat with PlayStation and XBOX
Переглядів 86810 місяців тому
How to Setup Party Chat with PlayStation and XBOX
How to Setup Mixer Mode in VibeEngine
Переглядів 15611 місяців тому
How to Setup Mixer Mode in VibeEngine
How to Solve HDCP Issues on AVerMedia Capture Cards and Consoles
Переглядів 1,5 тис.11 місяців тому
How to Solve HDCP Issues on AVerMedia Capture Cards and Consoles
How to Solve Capture Cards' No Signal Issues
Переглядів 2,1 тис.11 місяців тому
How to Solve Capture Cards' No Signal Issues
How to Setup VTuber?
Переглядів 166Рік тому
How to Setup VTuber?
RECentral 4 Streaming Setup
Переглядів 1,7 тис.Рік тому
RECentral 4 Streaming Setup
VibeEngine Interface Introduction
Переглядів 64Рік тому
VibeEngine Interface Introduction
How to Setup Voice Changer in VibeEngine
Переглядів 72Рік тому
How to Setup Voice Changer in VibeEngine
How to Setup The Scenario Function in VibeEngine
Переглядів 51Рік тому
How to Setup The Scenario Function in VibeEngine
How to Setup VST Audio Effects in VibeEngine
Переглядів 47Рік тому
How to Setup VST Audio Effects in VibeEngine
How to Setup AM350 with The Pop Filter, Live Streamer Arm and Shock Mount
Переглядів 214Рік тому
How to Setup AM350 with The Pop Filter, Live Streamer Arm and Shock Mount
A New Way of Dual PC Streaming and Audio Setup
Переглядів 1,2 тис.Рік тому
A New Way of Dual PC Streaming and Audio Setup
RECentral Express Streaming Setup
Переглядів 395Рік тому
RECentral Express Streaming Setup
How to Setup Source Settings on DSLR, HDMI and OBS with Live Streamer CAP 4K (BU113)
Переглядів 789Рік тому
How to Setup Source Settings on DSLR, HDMI and OBS with Live Streamer CAP 4K (BU113)

КОМЕНТАРІ

  • @thesynystertremonti
    @thesynystertremonti 15 днів тому

    This doesn't really help with constant audio popping/cracking from the capture card.

    • @tsavermedia9135
      @tsavermedia9135 15 днів тому

      Please contact our technical support team directly: www.avermedia.com/us/support/technical The technical support team can help u solve the problems. Thank u!

  • @Dandizz
    @Dandizz 19 днів тому

    This is damn near useless. LMAO

    • @tsavermedia9135
      @tsavermedia9135 18 днів тому

      Hey! What kind of problem are u facing now. Our technical support team can help u solve it.

    • @Dandizz
      @Dandizz 15 днів тому

      @@tsavermedia9135 Doesn't matter, you'll tell me my CV710 is EOL and that you can't support it. Skipping sound, color banding, HORRIBLE Avermedia software. Where would I even start?

  • @OkamiRD
    @OkamiRD 26 днів тому

    Thank you for this video

  • @bwloawesome
    @bwloawesome 2 місяці тому

    This video was useless....

  • @cheriemaeengresoberondo891
    @cheriemaeengresoberondo891 3 місяці тому

    is it safe to give our dxdiag?

  • @IEMedia
    @IEMedia 3 місяці тому

    I tried this however its not detected whatsoever and west bridge does not appear, also tried with a new cable and on another computer and still does not work 😭

    • @tsavermedia9135
      @tsavermedia9135 2 місяці тому

      Please help us fill out the ticket in this link: www.avermedia.com/support/technical Our technical support team will help u solve the problems!

    • @IEMedia
      @IEMedia 2 місяці тому

      @@tsavermedia9135 I did that already but they replied saying “take it back to where you got it” and I can’t find my receipt, so I’m stuck now.

  • @Chill_Mode_JD
    @Chill_Mode_JD 3 місяці тому

    Can you please update to allow the brightness to be adjustable in the RGB static mode.

  • @wisher77
    @wisher77 3 місяці тому

    Absolutely useless

  • @blankmage7556
    @blankmage7556 3 місяці тому

    I'm trying to stream from PC, any getting through this on windows?

    • @tsavermedia9135
      @tsavermedia9135 2 місяці тому

      Please help us fill out the ticket in this link: www.avermedia.com/support/technical Our technical support team will help u solve the problems!

  • @ganf
    @ganf 3 місяці тому

    Gaming Utility does not contain the RGB controller for me. Why?!

    • @tsavermedia9135
      @tsavermedia9135 2 місяці тому

      Please help us fill out the ticket in this link: www.avermedia.com/support/technical Our technical support team will help u solve the problems!

    • @racylaserjet
      @racylaserjet Місяць тому

      Same here.

  • @ChimpIn240p
    @ChimpIn240p 5 місяців тому

    Doesn't show up in armory crate for asus

  • @JONNY_is_Gaming
    @JONNY_is_Gaming 5 місяців тому

    Facing the same frustrating audio problem with my GC513! Fixing it afterwards is tedious. Have you found a permanent solution to get the audio broadcasting directly?

    • @tsavermedia9135
      @tsavermedia9135 5 місяців тому

      Please contact us directly here: www.avermedia.com/us/support/technical so that we can address your issue more effectively. Audio issues can result from various factors, and we would like to investigate your specific situation directly.

  • @Krendar
    @Krendar 6 місяців тому

    I have turned off DHCP on my PS5, but I still get the Copy Protection error from my AVerMedia capture card. What else can I try?

    • @tsavermedia9135
      @tsavermedia9135 2 місяці тому

      Please help us fill out the ticket in this link: www.avermedia.com/support/technical Our technical support team will help u solve the problems!

  • @jaykoala
    @jaykoala 6 місяців тому

    我買了要錄有線電視節目,結果HDMI不能用,殘念

    • @tsavermedia9135
      @tsavermedia9135 6 місяців тому

      親愛的客戶您好, 想請問你的問題解決了嗎? 如果還有未解決的問題,可以聯絡我們的技術支援團隊 ! www.avermedia.com/support/technical

    • @jaykoala
      @jaykoala 6 місяців тому

      有線電視機機上盒 HDMI輸出 可能有HDCP智慧財產權保護--無解@@tsavermedia9135

  • @SabeameFantasy
    @SabeameFantasy 6 місяців тому

    You didn't mention that GC575 was limited to 4k 60fps in SDR mode via (NV12 color space)! Thus, disliking this video and I will instead wait & buy new HDMI 2.1 capture card from Elgato!

  • @Gahttz
    @Gahttz 6 місяців тому

    Can we get this ability to sync with 3rd party software for the avermedia live gamer duo

    • @tsavermedia9135
      @tsavermedia9135 6 місяців тому

      Dear Customer, Live gamer Duo doesn't support this function.

  • @Nnamdxxx
    @Nnamdxxx 6 місяців тому

    No Dolby or DTS capture.

    • @tsavermedia9135
      @tsavermedia9135 6 місяців тому

      Yes, GC553G2 supports stereo sound instead of other surround sound

  • @InvictaWatchGuy
    @InvictaWatchGuy 6 місяців тому

    Hello! I was wondering if it is possible to run 2 instances of RECentral 4 at the same time? My wife and I have 3 PC's (2 for gaming and 1 for running both of our streams simultaneously). I look forward to your response and thank you very much for this video!

    • @tsavermedia9135
      @tsavermedia9135 6 місяців тому

      Dear Customer, You cannot run 2 instances of RECentral 4 simultaneously. We recommend you use RECentral 4 and OBS at the same time or use two streaming PC. Hope this information is helpful to you. If you have any other questions, feel free to ask us!

    • @InvictaWatchGuy
      @InvictaWatchGuy 6 місяців тому

      @@tsavermedia9135 Thank you very much for your quick and helpful response! It looks like RECentral 4 and OBS together will be a perfect solution for the time being. I appreciate you! Thanks again :D

  • @SebaSonic
    @SebaSonic 7 місяців тому

    Hello, how could you make it work well? Since a Windows 10 update, frames started skipping after a few seconds when I started recording.

  • @loosuhfr5120
    @loosuhfr5120 8 місяців тому

    does not work, im having issues, im using the live gamer ultra 2.1

    • @tsavermedia9135
      @tsavermedia9135 8 місяців тому

      Hi, please contact our technical support team. They can help you solve the issues. www.avermedia.com/support/technical

  • @forgotten893
    @forgotten893 8 місяців тому

    Dell also has another AI Audio called IntelliGo Neptune so make sure Microphone AI Noise Reduction is off under HDMI/Line In (Live Gamer Ultra Audio). Checking the Original Sound Recording box does not disable the AI Noise Reduction.

  • @thebangbanggang
    @thebangbanggang 8 місяців тому

    I’m having massive latency issues with this capture card. The games are unplayable when I have it connected and set up with my Xbox Series X. Not sure what to do

    • @tsavermedia9135
      @tsavermedia9135 6 місяців тому

      Do you customize the resolution and frame rate same with Xbox, 2560x1440p119.88 or 2160p59.94, thank you!

  • @DemonsRebellion
    @DemonsRebellion 8 місяців тому

    Hi i'm using GC513 i recording PC game but my sound is too small how to increase the sound?

  • @ElvysAnel
    @ElvysAnel 9 місяців тому

    Hello friend, thanks to the problem I have with my avermedia live gamer portable 2 plus GC513 capture device, I have come to your channel, a question because if I connect my headphones to the 3.5 input and put it in PC mode and start the RECentral 4, I lose the audio in the headphones but if I change from recording to configuration within the RECebtral 4 program the audio returns and when I return to the recording section again the audio goes away or if I close the RECentral 4 program I also recover audio the problem is within the RECentral 4 program in the section of recording that runs out of audio and also happens with the mode without a PC as long as I don't press the record button it can be heard but when I press the central button to record it runs out of audio can you help me I don't know where to look for information anymore I have written to those from avermedia but they don't give me a solution. I appreciate your help or response in advance. Salodos.

  • @lucianokiller1
    @lucianokiller1 9 місяців тому

    Is it possible to use the Hyperx Quadcast S on the Ax310 Streamer Nexus? Could you do a tutorial with widely used microphones like Shure, Hyper X, Fifine🙏

    • @tsavermedia9135
      @tsavermedia9135 9 місяців тому

      Sure man! Thank u for your recommendation!

  • @MooseyGeek
    @MooseyGeek 9 місяців тому

    Well, I'm gonna try this again to see if my capcard will fix the issue with the audio not being broadcasted out. it's the Live Gamer Portable 2 PLUS - GC513

  • @lullabymelodia2764
    @lullabymelodia2764 9 місяців тому

    And what about streaming from ps3?

    • @tsavermedia9135
      @tsavermedia9135 9 місяців тому

      You need to input the PS3 via component route into the capture card, just like other capture devices.

    • @Junior_the_shepherd_live
      @Junior_the_shepherd_live 6 місяців тому

      I have the same problems. I have a hdmi hdcp bypass splitter but it doesnt work with ps3. I see many videos about just plug in the hdmi cables and its works for them but not for me. I have an avermedia 4k ultra cc. Any idea?

    • @tsavermedia9135
      @tsavermedia9135 6 місяців тому

      @@Junior_the_shepherd_live Hi, please contact our technical support team. They can help you solve the issues. www.avermedia.com/support/technical

  • @trumanerichson6297
    @trumanerichson6297 9 місяців тому

    Promo sm 💘

  • @MoElf
    @MoElf 10 місяців тому

    LGU 2.1 where can I buy it ?

    • @yenellen3530
      @yenellen3530 10 місяців тому

      AVerMedia e-shop and Amazon will be available to buy on 10/12

    • @MoElf
      @MoElf 10 місяців тому

      @@yenellen3530 thank you

  • @MoElf
    @MoElf 10 місяців тому

    When i can buy 2.1 ? In UK

  • @irondarius
    @irondarius 10 місяців тому

    Can i record PS3 footage too?

    • @avermediatechnicalsupport6595
      @avermediatechnicalsupport6595 9 місяців тому

      You need to input the PS3 via component route into the capture card, just like other capture devices.

  • @BilbyOfficial
    @BilbyOfficial 10 місяців тому

    internal capture card needs virtual audio device ?

  • @AJCoReTV
    @AJCoReTV 10 місяців тому

    plugged into USB4, but 4k 60 not showing in OBS, only 4k 30...... :( ps5

    • @tsavermedia9135
      @tsavermedia9135 10 місяців тому

      Please help us fill out the ticket in this link: www.avermedia.com/de/support/technical Our technical support team will help u solve the problems!

    • @tsavermedia9135
      @tsavermedia9135 10 місяців тому

      Also, make sure u select NV12 as your video format. Appreciate it!

  • @jacobtonna672
    @jacobtonna672 10 місяців тому

    Whats the preview latency for the new cards through the app? the HD60X is about 30ms through obs and about 120ms through their native app.

    • @tsavermedia9135
      @tsavermedia9135 10 місяців тому

      It is almost the same as Live Gamer Ultra GC553. However, the test results may vary depending on the platform used for testing.

  • @rayzstyle
    @rayzstyle 10 місяців тому

    Is there a capture card just like LGP2+? aside from Ultra

  • @LoGIcMoTion
    @LoGIcMoTion 10 місяців тому

    Hey do you guys plan on supporting 3440x1440 120hz?

    • @avermediatechnicalsupport6595
      @avermediatechnicalsupport6595 10 місяців тому

      Edit: GC553G2 can support 3440x1440 at 60hz capturing in maximum instead of 120hz

    • @LoGIcMoTion
      @LoGIcMoTion 10 місяців тому

      @@avermediatechnicalsupport6595 can we expect an update later to support capture of 3440x1440p? It's important we fully support this resolution.

    • @tsavermedia9135
      @tsavermedia9135 10 місяців тому

      @@LoGIcMoTion Hey our team are actively working on it. Stay Tuned!

    • @LoGIcMoTion
      @LoGIcMoTion 10 місяців тому

      @@tsavermedia9135 that's good news

    • @NatureDCycling
      @NatureDCycling 9 місяців тому

      Well for me 4k60 recording is good for me as youtube don't support 120fps as been stated by youtube as I checked it as I'm posting this. Once youtube has the 120fps I say avermedia would push firmware update to offer 120fps once youtube offers that support 😊

  • @jesusdariomosquera7762
    @jesusdariomosquera7762 10 місяців тому

    The aver media mini GC311 card does not capture the image of the Olimpus 170 endoscope, I have checked on the internet that to bypass HDCP protection, a SPLITTER is enough, although I have it, it has not worked for me, I do not know if it is because of its quality or if I should buy a specific splitter PLEASE HELP!!!

    • @avermediatechnicalsupport6595
      @avermediatechnicalsupport6595 10 місяців тому

      Is it possible to select the resolution and FPS, such as 1920x1080 at 60p, supported by the GC311 with your Olympus 170 endoscope

  • @_cloudface_
    @_cloudface_ 11 місяців тому

    😒 do I have to use OBS? Why can't you just do it in UA-cam?

  • @DefiniteSolution
    @DefiniteSolution 11 місяців тому

    You can also create shortcut of dxdiag on desktop for quick access, follow below steps to create shortcut 1. Right-click on empty space on desktop and then go to NEW 2. Then click SHORTCUT 3. Type c:\windows\system32\dxdiag.exe in the location 4. Click Next 5. Input DirectX Diagnostic Tool and then click on Finish

  • @Frostboyz_
    @Frostboyz_ 11 місяців тому

    where is the driver? bro

  • @OliveTheWildFae
    @OliveTheWildFae 11 місяців тому

    For anyone seeing this and wanting to stream to twitch, you have to have 2 factor authorization on your twitch account before registering it on recentral 4 Trying to register my account was extremely frustrating before I figured out the problem

    • @tsavermedia9135
      @tsavermedia9135 10 місяців тому

      Thanks for providing this information

  • @tek_soup
    @tek_soup Рік тому

    this old, you need to do a new one with windows 11 and your AX310 it is a great device, that you don't promote enough. C'Mon Avermedia.

  • @RockLeeOfTheMounties
    @RockLeeOfTheMounties Рік тому

    What the fuck is this?

  • @knotsken
    @knotsken Рік тому

    So can the stream hear game audio and myself too on gaming pc? At same time

  • @monsterd6298
    @monsterd6298 Рік тому

    What can I do ?

  • @monsterd6298
    @monsterd6298 Рік тому

    I did all of that put the sound steel so low

    • @tsavermedia9135
      @tsavermedia9135 Рік тому

      hey, please fill out the form in the following link, we'll help u solve the problems. Appreciate it! www.avermedia.com/support/technical

  • @nicduch
    @nicduch Рік тому

    Why do this? Obs do the same for peanuts...

    • @jaykoala
      @jaykoala 6 місяців тому

      You made the point

  • @Technical_Rajpal_Official

    Super video bro mere tarf se full support your new subscriber 💯🌹🌺🏵️💖👌👍

  • @sonicboy150
    @sonicboy150 Рік тому

    Help, I got WestBridge error on my capture card and it's LIVE GAMER EXTREME 2 Help me!