In this insightful video, Luigi Tatoli, Technologist and After-Sales Assistant at LAIP, shares his experience and the key role he plays in connecting the technical office, management, and clients.
Luigi discusses the critical importance of overseeing the commissioning of machines at customer facilities, ensuring seamless integration and performance. He highlights how LAIP’s reliability, both in the machines it produces and in its post-sales relationships, sets the company apart in the industry.
Beyond the technical aspects, Luigi reflects on the personal connections he builds with clients, where empathy and mutual understanding often lead to immense satisfaction and appreciation. This human touch, combined with LAIP’s commitment to excellence, is what makes him truly #HappyToBeLaip.