Відео

Create IVR Outbound Campaign

Align IVR flow to Inbound or Outbound Campaign

Quick Start Guide for Admins

Quick Overview on Auto dialers

Quick Overview for Reports

Quick Overview for Dashboards

Leveraging Truecaller for Effective Festive Communication

Integration of Ozonetel with Freshchat

TRAI has directed all telcos (“access providers”) to move commercial communication to the 140/160 number series, aiming to create a more secure and efficient telecom ecosystem. We have been working closely with TRAI, telecom providers and our customers to provide clarity on these changes and guide them through the transition, ensuring their business communication remains fully compliant. In thi...

LiquiLoans, India’s largest peer-to-peer NBFC, is delivering hassle-free financial solutions with Ozonetel’s AI-engineered, unified CX platform. They have achieved exceptional results with the enhanced features and customization capabilities of our platform. ▶ Increased the call pick-up rate by 10% ▶ Improved the turnaround time for customer support ▶ Enhanced KYC complaint processes & expedite...

DotPe, India’s leading commerce and payments platform committed to empowering entrepreneurs and driving excellence through digital transformation, elevates customer experience with Ozonetel’s AI-engineered, unified CX platform. Here’s why DotPe relies on our all-in-one CX platform: ▶ Plug-and-play solutions with an intuitive user interface ▶ Detailed analytics enabling smarter business decision...

TBO.COM, a leading global travel distribution platform committed to simplifying the travel business for buyers and partners worldwide, relies on Ozonetel’s unified CX platform to deliver cohesive customer experiences. Our all-in-one CX platform is helping TBO redefine customer-centricity with: ▶ Truly omnichannel experiences across channels ▶ A substantial reduction of 15% in average handling t...

MobiKwik, India’s leading fintech platform committed to simplifying payments, trusts Ozonetel’s unified CX platform to streamline operations and accelerate growth. Our platform is helping MobiKwik enhance the efficiency of customer-facing teams and elevate CX, leading to brilliant outcomes: ▶ 15-20% increase in lending business ▶ 10% reduction in customer queries Vikas Sharma, Director of Consu...

This session is all about how our AI-led Digital CX suite is helping enterprises elevate CX and accelerate business growth. You can now orchestrate customer journeys across multiple digital touchpoints and power millions of digital customer interactions on WhatsApp, social media, SMS, and other advanced messaging channels. Watch the video and unlock strategies to: 1. Elevate omnichannel custome...

Omnichannel Solution

Customer Testimonial - Adda 247

How ET Money Simplifies CX & Enhances Revenue by 30-40% with Ozonetel

Ozonetel's Omnichannel Solution & Digital CX for Field Teams: Drive Faster Service & Higher Sales

Ozonetel's Digital Bot Designer: Create Seamless Self-service Customer Experiences

Ozonetel's New UI: Drive Exceptional CX Success with the All-new CloudAgent

Customer Testimonial - TimesPro

G2 Winter 2024 Report Announcement

Digital CX from the Field

Rethinking CX in Education: Crafting the Next Decade of Personalized Engagement

Customer Testimonial - Puravankara

Customer Testimonial - Redcliffe Labs

Customer Testimonial - BigBasket

How Otipy Accelerates Business Growth & Increases Customer Lifetime Value with Ozonetel

Customer Testimonial - Lawsikho