Melo Associates
Melo Associates
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Beyond Busy: Strategic Time Management for CS Leaders and CSMs
Date: September 25th, 2024 at 11am CST
Speaker: Rachel Provan, Founder of Provan Success
Topic: Beyond Busy: Strategic Time Management for CS Leaders and CSMs
Unlearn traditional time management and embrace a revolutionary approach tailored for CS Professionals. This eye-opening presentation challenges common misconceptions, introduces the "Focus Formula," and provides actionable tools to help you reclaim your time, increase your value, and transform your leadership impact.
About Rachel Provan:
Rachel Provan is a top 25 Customer Success leader turned Brain-Based CS Leadership and Career Coach and the Founder of Provan Success - In addition to helping CS Leaders find their next dream jobs, her flagship certification course, The CS Leadership Academy, transforms new or struggling Managers, Directors, and VPs of CS transform into world-class CS leaders. With a passion for fusing human psychology with customer success strategy and leadership techniques, you can check out her podcast Psychology of Customer Success and contact her via LinkedIn or provansuccess.com.
#webinar #timemanagement #timemanagementskills #customersuccess #professionalservices #csm #leadership #professionaldevelopment #manageyourtime
Переглядів: 31

Відео

Professional Differentiators: Why CS Leaders Make Amazing CROs
Переглядів 44Місяць тому
Date: August 22nd at 11am CST Speaker: Emily Ryan Title: Professional Differentiators: Why CS Leaders Make Amazing CROs Chief Revenue Officer isn't just for Sales Leaders. Customer Success continues to evolve and top CS Leaders consistently find themselves accountable for KPIs that directly influence a company's Recurring Revenue (NRR and GRR being the top two). Chief Customer/Client Officer is...
How to Elevate Your CS Career with a Business Mindset
Переглядів 212 місяці тому
Date: July 25th at 11am CST Speaker: Jan Young Title: How to Elevate Your CS Career with a Business Mindset Are you a Customer Success leader looking to step up to the executive level? Join us for an insightful webinar designed specifically for CS professionals who want a seat at the executive table. Jan Young, Founder and CCO of JanYoungCX, will share how by shifting your mindset and learning ...
Leading from Any Seat: How to Go from Manager to Individual Contributor with Intention
Переглядів 233 місяці тому
Date: June 27th at 11am CST Speaker: Arit Nsemo Topic: Leading from Any Seat: How to Go from Manager to Individual Contributor with Intention In Customer Success, managing change is a constant with our customers. But it’s also become a constant pressure in the workplace today, not just in our customer interactions. It’s time to focus on enhancing your adaptability amid the change stressors you ...
#Pulse2024: What's Your Favorite Interview Question?
Переглядів 223 місяці тому
While at @Gainsight's #Pulse2024 conference last month, we asked some attendees what their favorite interview question was. Thank you to all that participated: Ben Wanless, Customer Success Operations Lead, Menlo Security Parul Bhandari, CEO, CustomerXSuccess and Founder, South Asian Success Brady Bluhm, Manager of CS: Innovation & Enablement at Gainsight Kimberly Knowles, HERO (Customer Succes...
Mastering Change Resilience for Customer Success Professionals
Переглядів 314 місяці тому
Date: May 9th, 2024 at 11am CST Speaker: Jennifer Albrecht Topic: Mastering Change Resilience for Customer Success Professionals In Customer Success, managing change is a constant with our customers. But it’s also become a constant pressure in the workplace today, not just in our customer interactions. It’s time to focus on enhancing your adaptability amid the change stressors you face every da...
Beyond Borders: Communication for Success in a Globalized World
Переглядів 255 місяців тому
Date: April 18th, 2024 at 11am CST Speaker: Kristen Hayer, Founder & CEO of The Success League, and Whitney Littlewood, Director of Enablement at The Success League Join this webinar to learn more about the impact that culture has on how you and your customers communicate. Whitney Littlewood and Kristen Hayer will share their own experiences living in cultures different from their home countrie...
Storytelling as a Customer Success Superpower
Переглядів 307 місяців тому
Storytelling as a Customer Success Superpower
Powering Your Voice with Your Digital Presence
Переглядів 287 місяців тому
Powering Your Voice with Your Digital Presence
How To Exude Confidence in All Engagements and Communication
Переглядів 728 місяців тому
How To Exude Confidence in All Engagements and Communication
Why Titles Matter In Customer Success
Переглядів 4710 місяців тому
Why Titles Matter In Customer Success
Paving Your Path to Customer Success from Diverse Backgrounds
Переглядів 3711 місяців тому
Paving Your Path to Customer Success from Diverse Backgrounds
Optimizing Applicant Tracking Systems to Improve Candidate Experience + Inclusivity
Переглядів 42Рік тому
Optimizing Applicant Tracking Systems to Improve Candidate Experience Inclusivity

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