This webinar recording features Pia’s CTO, Aron Hardy-Bardsley, and Senior Solutions Engineer, Thomas McCaffery, unveiling the revolutionary new AI Triage and other groundbreaking features. Say goodbye to operational complexity and hello to streamlined workflows! 💡
What’s covered in this webinar:
🔍 New AI Triage Interface
An intuitive dashboard for effortless ticket flow management with AI-powered stamping, dispatching, and analysis.
⚡ AI AutoStart
Proactively captures ticket data in real-time, accelerating resolutions from the get-go.
📨 AI AutoReply
Guides clients to SmartForms, reducing response times and ticket friction.
🎯 Enhanced Ticket Classification
Classify up to 58 ticket types with pinpoint accuracy.
🛠️ Revamped Package & Activity Editor
Streamlined design with PowerShell validation for automation engineers.
🔗 Pia’s Integration Dashboard
Easily configure and manage integrations with secure API token support.
⏱️ Billable Time Logging
Track automation time and ensure accurate billing.
Learn how these innovative tools are transforming MSP workflows. Watch the webinar recording to see the features in action and explore what’s next for Pia! 🌟