Відео

Very informative! 👏

Quite informative

Eliminating Hippo from the organisation is a brilliant concept - brilliantly presented

Wonderful use case and conceptualization

Loved the perspective on fine dining… it’s not about presenting your dish well, it’s about the amount of research one has done to perfect the dish.

We need a three hour podcast with him 😐

One key fundamental that I have seen is the experience testing, there is no right experience for your brand unless u keep deploying, testing, analysing and incorporating feedback.

Another Banger session , especially the mapping of customer journey part , which is really hard to map accurately.

Almost a semester worth of practical stuff covered in an hour.

Absolutely precise insights about what needs to be understood by an industry leader. In a world where ml or other products and services gets commodititzed , it's the CX that becomes the differentiator .

Such an insightful dive into the tech trends reshaping CX experiences!🌟

This was an absolutely gem of a show, anyone interested in learning about Cx in the realm of marketing, this one is a must watch. Eagerly waiting for the next installment.

Quite interesting!

Very interesting

Interesting insights!

This is pretty insightful

Nice. Had known about four Ps of marketing but this podcast enlightens us about 4Ws of CX

Very Interesting & Informative 👍

Very authentic

Very educative conversation specially mentioning about the Taj for animal lovers .

Working for a retail client myself, this would be a great conversation to look out for!

Really interesting! Added to my list to listen today.

Very well explained, the questions are so relevant, and the following responses too.

Brilliant presentation. Relevant topic sharing practical wisdom.

Great Intro on CX 👏👏 Shorts awaited ..

Great insight and AIR framework looks very authentic too. Thanks for sharing Arjun and Vivek.

This is 70 minutes of pure conversational gold. If there is anyone who may want to learn about customer experience, there can be absolutely no better place to start from, and take a deeper dive into the theory of the same in such an easy organic conversation. Great job, Arjun, this just shows the trajectory you have set up for yourself. How brilliant was it to start with Naveen...

"CX with Chopra" is a brilliant concept as a series of PodCast. I did feel your authority while conducting this interactive session. The best part is that you have maintained the balance between looking at the camera and talking with your guest. You connect well with your audience

Insightful session, great start Arjun and great setup.