Відео

I personally think that rendering the surface smooth is key to reducing friction. The formula to calculate friction is Ffrict = µ • Fnorm (friction force = friction coefficient multiplied by normal force). So, the lower the friction coefficient is, the lower the friction will be. And the smoother the surface is, the lower the friction coefficient is.

@@GuitarQuackery but taking that into account, how is the friction coefficient affected if the roller is not skin to skin with its own axle? I understand that the smoothness of the shaft inside the roller is important but if it's not hugging close to that surface is not the friction coefficient reduced by repeated impacts between the roller and its axle? Not under gentle use but under regular use for anyone who uses the Bigsby with any regularity .

Good idea. I should remember to do that next time I encounter this issue on the workbench.

Interesting. Thanks for sharing.

When you talk to Tom, could you let him know that I never received an email reply from him. I am not sure if my email might have ended up in his spam folder. I’m not even sure if he knows that this video is up and running on UA-cam.

As it turns out I do in fact have plans to make a truss rod video, which would include an explanation of how a truss rod would be maxed out. I did read through your entire message and I do understand where you are coming from. Unfortunately, this is totally out of any technician's hand. These decisions are made at the manufacturer's level and the service providers must adhere to the rules. Sometimes guitars need to be completely smashed and destroyed, after the manufacturers send out the replacement. I can already give you a heads up that you will most likely not like one of my upcoming videos that also involves a guitar that had to be destroyed. You mention that you are in NYC. As it turns out, I actually have some plans that will make a lot of people very happy. They just need to be willing to appear on this UA-cam channel. I really can't say much about it, as the whole thing is not something that I will be publicly announcing, but if you feel that you would want to appear as a guest on this channel, let me know and we can make arrangement.

Thanks. I was in fact hoping it would make people click on it.

Why do you think so?

@@GuitarQuackery first thought when i saw it, have actually encountered laquer messing up a truss rod after someone painted it,. got in thru the truss rod adjustment hole. that was before i watched the end of the video. rock on, dude, your style is awesome. ;)

The Department of Guitars has launched a full investigation into this, LOL. I think the person who was gluing up the skunk stripe probably had some glue on his fingertips while he (or she) was handling the truss rod insertion. Thanks for dropping by.

Thank you very much.

This matter will be further investigated by the Guitar Department, LOL. To be honest, I think these things just happen every once in a while. It's impossible to keep producing thousands of guitars and guitar parts and not have an occasional factory defect that needs to be scrapped. I made this video to let the community now that there are clearly scrapping procedures and that these decisions are not up to the techs that service the warranty claims. Also, this was really a great opportunity to dissect a defective neck and see what caused the failure. Made an interesting video, I think. Thanks for dropping by.

You're very welcome! And if you know of others that might benefit, please share. Also, feel free to share on any guitar forums. Thanks.

Interesting. I haven't noticed myself, but I'll star paying attention. Thanks.

That's a good suggestion. There are many types of truss rods and the community would benefit from such video. BTW, the truss rod type that we see in this video is called Bi-Flex. It's basically l the Fender two-way truss rod.

The reason why I'd rather not name the actual video(s) is because things can balloon out of proportion. I don't want to get entangled in conflicts. The video that I am referencing had some negative comments about the retailer who dumped the mutilated Gibson into the dumpster. I always thought it was unfair to paint them as some kind vandal. The retailers who have repair department are obligated to follow what the manufacturers tell them to do. As a service provider, if the decision comes from the manufacturer, to scrap the guitar and send pictures, that's what the provider needs to do and move on to the next job. I have nothing against dumpster diving. It can be fun and one can discover treasures. So, when one does discover a treasure it's simply better to make a happy video, as opposed to a video that has a lot of negativity.

​@@GuitarQuackery Thanks for showing who¨s responsible for stuff getting damaged. It's good you are allowed to use certain parts. I guess Brad suggested instead of hammering or sawing stuff to death, it could rather be donated to some non-profit. It hurts to see something getting damaged if someone could make use of it. What's the reason (in this case) the headstock had to be cut off?

@@vikingbeard Guitar manufacturers do not have any interest in donating guitars to anyone who can make use of them, if guitars with their name on them are factory defects. The reason the headstock had to be cut off is because the factory replaced the neck and instructed the authorized repair tech (in this case it was me) to cut off the headstock and send photo(s) proving that it was done. If this was not a guitar... if this was, for example, a hammer drill, no one would feel that it was a shame the defective product had to be scraped. But I do understand how people feel that guitars are different. I was feeling the same way when I started this career. Now I got used to it.

Thanks for the explanation. I understand, but think it's selfish of the company and wish there was a law against it. Anyway thanks for saving all those thousands of other guitars, I would have done the same in your situation. Could it be one reason why old guitars are loved so much and often repaired is that they're made from natural quality repairable materials? Today I received two restored vintage British handplanes. Also throwing away a pair of broken synthetic sandals after a few months use.

​@@vikingbeard I totally understand the sentimental point of view. And, like I said, it took me a while to adjust to this, as well. But there really isn't a way out of this. I recently had to scrap a Fender Newporter, which is listed for $750, retail price. It probably costs the company $300 to make it. Or perhaps even a lot less. That guitar had a big soundboard hump due to unglued braces and an overset neck. A neck reset is not even possible when a neck is overset, because with overset necks there would be a chunk of wood missing from the heel of the neck. But, let's say that a neck reset is possible. It would not cost less than about $700, just to reset the neck. That's the average price for a Martin where you do not have to do finish repair (provided there are no complications). Since the Neworter was brand new and since the finish on a Newporter is applied after the neck is glued in, the Newporter would also need finish repair. The unglued braces are a nightmare to repair. That's like building a ship in the bottle and it takes hours of a skilled tech's time to do this right. Even then, one might have to settle for an acceptable outcome. After I smashed the guitar into pieces (as part of the scrapping procedure) I discovered that all the braces were glued poorly. So that guitar would fail in the future and an future owner would be stuck with a repair no one can afford to pay for. Right off the bat, a competent luthier would recommend that the guitar would need to be completely rebuilt. We're probably $3,000 easily, to actually compensate the luthier for the time spent. There is no other logical solution than to replace the guitar and scrap the defective one. Fender does not want a guitar that has major defects, and that bears the company name, to be circulating out in the open. Even if they donated it to "a good cause" eventually that guitar might find its way on Reverb or eBay and eventually someone will deal with a nightmare. I also don't think anyone in the world would consider paying what it takes to repair that Newporter, if they can buy a brand new one for $750. So, that video is coming up, I guess. I can already see how it will send shockwaves through the community. Perhaps I shouldn't post it.

The technical support guys at Fender are super great. Sometimes I even call them for information that has nothing to do with warranty issues. they usually know the answer, and if not they point me in the right direction. I really can’t complain. I’ve also had nothing but great experiences with people at Gibson. Although I’m fully aware of the fact that Gibson has quality control issues the technical support people at Gibson, that deal with warranty issues have always been super great. I do realize that people sometimes complain that they did not get anything resolved, through a warranty claim. However, in those cases, one has to keep in mind that we are only hearing one side of the story. Sometimes people come to me with ridiculous warranty claims. I stopped them right there, before anyone contacts Gibson or Fender. I’m sure there are a lot of people that contact Gibson or Fender directly, with unifying warranty claims. I can see how that would turn into a bad opinion. Just like that UA-cam video that I am referring to, when someone found a smashed up Gibson in the dumpster. People jump to conclusions without knowing what the facts are.

@@GuitarQuackery Great to hear about the superb technical support from both Gibson and Fender - the two big players, that seem to take a lot of flak in the UA-cam comments section, for sure! And absolutely fair points about reasonable expectations. I guess that’s where high-volume production QC issues can cross the line from minor / possible B-stock to actual functional failures. With the big name prices increasing and new budget options, which sometimes offer higher specs and raise the QC bar, the big players would perhaps do well to slow down slightly their manufacturing processes and improve the QC stage checks and final sign-off. There would be a direct financial cost but what price lost trade due to reputational damage, if the brands aren’t considered reliable? Especially when so many guitars are purchased online. Even if returns are made easy, the initial disappointment will be a lasting memory, along with the additional time and trouble taken to secure the desired product.

@@derekclacton As I said, I definitely have some issues with quality control. But that has nothing to do with the people who take care of warranty claims. I had two fairly recent experiences with Gibson, issuing an RMA and asking me to send the guitars to them. In a very reasonable time they sent out brand new replacement guitars, and both of those customers were super happy. It is sometimes the case, that customers don’t realize that they can take their guitars to an authorized service center and they try to deal with Gibson directly (or Fender). They don’t know how to explain things and the outcome might not be what they expect. Then they need to deal with shipping and that’s a major mental barrier for most people. But the fact is they do not need to do any of that on their own.

Then you will love the upcoming Fender Newporter acoustic guitar review video even more.

That's why you should have all your guitars inspected by the Department of Guitars www.youtube.com/@GuitarDepartment

Interesting how a little bit of glue contamination lead to an entire neck getting scrapped. If you like the uniform you should definitely check out the official Department of Guitars UA-cam channel, www.youtube.com/@GuitarDepartment

Thank you for your feedback. I always look at each guitar individually. While there are definitely features of guitars that can make some guitars either superior or inferior to some other guitars, when it comes to guitars that aren't too different form each other, it is best to look at each selected guitar separately, regardless of brand name. Hope this makes sense.

Have you seen the Skunk Stripe repair video? ua-cam.com/video/zncNhljV-fM/v-deo.html Gibson could have easily donated a bunch of those Firebird X guitars to schools, or some other organizations.

@@GuitarQuackery I have now....or will in 30sec. Thanks!!

Precisely.

Have you had the chance to check out (and subscribe to) the Guitar Department UA-cam channel? www.youtube.com/@GuitarDepartment

Yep!

Thanks for stopping by. Too bad you were't at Tom's when I was recording the videos.

Thanks for your positive feedback. As to your first question... how did you never see the channel before? I have a theory. Your friends forgot to click that "share" button when they were watching. They must have been so captivated by the content that they completely spaced out, mentally, and forgot to click.

@@GuitarQuackery I did subscribe once I found your cannel and I shared your video with my nerdiest guitar friend--somebody that would obviously love it! 😊 😊 😊

@@jfxberns Glad to hear.

Less friction between the roller and the small shaft would help. The problem is that those are cheap parts, so they are not well made.

Well put.

Old Chinese proverb: A Bigsby is typically used for lightweight boxing. But a Floyd Rose is for heavyweight boxing.

I can't blame you. Maybe it's still available. Although I don't know if he does shipping.

Tom's a really welcoming guy and I really like his small shop. I hope his business succeeds. It's not easy, for sure. Too bad you and I didn't have the chance to meet during my trip to the UK, this time around. But I really this it was a great moment, captured on camera, when I posted a comment on your live stream and you replied. I actually just posted the comment without thinking about recording a video. But then I realized there was a photo op, so I caught it on camera. I don't know if you noticed, at the end of you verbal comment I even received a text message from my buddy, Dan. That's Dan, bass player, from Miasmatic Necrosis and from Uniform. He appears in two earlier videos and is a good buddy. So, I'm happy he also appeared as a text message in this video.

There are quite a few video, to date, of me doing various repairs. I know it takes time to go through it, but there are quite a few repair demos.

@@GuitarQuackery thanks for responding, i watched a bunch after i posted this comment. Great videos and awesome repair examples and love your microscope approach to discovering the causes of these issues. Really appreciate your content…hope your channel grows! It seem a lot of the “shorts” get a lot more views on UA-cam before people wonder in to the channel, maybe something to look into? I think the microscope inclusion would be a big attraction- nobody has done that! Hope that helps- best wishes!

Thanks.

You got that right!

Every guitar is different, even if the same make an model. I think guitar reviews are not to be taken literally as the guitar being reviewed is not going to be identical to all the other guitars of the same make and model. I look at each guitar separately.

OK

Glad to hear that you seem to have found value in the content. Thank a bunch.

Good point. I never even thought of that. There seems to be just enough friction to hold them in. But I agree, this is a design that’s basically balanced at the edge of a cliff.

I believe that you meant to say, intonation, not harmonics. If the note on the 12th fret plays flat, you need to turn the screw CCW to shorten the sting. And if it plays sharp, then it’s the opposite. Hope this helps.

LOL.