Відео

“I have status at one hotel”. Big deal lol. No one should have to kiss your ass for that. Get real. You aren’t special.

Lol that was interesting Tatiana! you asked a solid 6 questions!!!

YES!!!! Never apologize for something you didn't do yourself! Leave those "I'm Sorry(s)" for when are are really needed.

yes!!!! Same thing with wait times!! 🤣

Zac, can you tell us the title of the book on closing you referred to in this video, please??

Shelly you are awesome!

Hi there, I wasn't able to catch you live, but so glad to be able to listen to your tips.

I LOVE these!!!

Tatiana was Awesome for Us.

Heeey!!! That's MY COACH!!!!!! Mandi is the BEST!!! I love Mandi!!!!!

You girls are so cute! That Mandi and her lovely laugh and smile!!! (I may or may not be her mom) 😂 Seriously, you both are great!!!

Newark, Delaware

Isaac, Orange county NY

This was a great episode! I really enjoyed the stories and conversations.

"Promo sm"

Do you guys read the comments? 👀

Love the new INTRO!! Awesome!

I completely agree with this! Love the video

True

Holy moly that's great

More. Than. A. Transaction.

Nice

Let go 🤲

Really great episode very helpful and informative!!

This is the difference between a leader and a boss.

Very good point

Your not old enough to know this but that kind of customer service was normal when most people gave a S&it back in the good old days growing up in the 70’s & 80’s. Unfortunately you’ll never be able to comprehend how good life was then compared to today’s nonsense.

You can have everything in life you want, if you will just help enough other people get what they want. -Zig Ziglar

24:19 it would have been great to get your feedback on the customer pushback…You cut it off and never returned 😢

Can I have a free T-shirt? I showed up today ;)

I didn't see a playlist with all the episodes for TCMBR, so I fixed it: ua-cam.com/play/PLsTgiNxhE3uoXP3Amd2LjLlE-JTHD4OWY.html

How do you deal with neglected accounts?

Lol. This is just regular scheduling. Using this “urgency” list deters clients sometimes. Just tell them the truth. Being real with a client will get you far. Don’t beat around the bush and use these special words to try to make the customer feel better like this guy.

hmm.. uhhh... that word doesn't mean what you think it means Reassurance: noun; the giving of hope and strength in times of grief, distress, or suffering. If those are the mental states involved in your prescribed sales process, you may not have customers as much as you have victims. if your selling to solve, perhaps try to aim for excitement, comfort, even hope, and maybe careful word selection, IMO.

Her eyes mildly scare me

You look like if Johnny sins was a discord mod

Welp, now that’s out I guess every time that line’s used some will roll their eyes, others will utter “yeah, right!”, some will make that face that tells you - you just lost. So check out you don’t say that to a guy a foot taller than you, marine tattoos and fists the size of hams.

"You can rest assured" ... "I'd be happy to" ... "I understand" ... All fake platitudes

I mean, who doesn't enjoy a little tip.

What?

I love your channel and your inspiring videos. Crush your competition with promo sm!!!

just tell them they will send someone out no charge and will see whats wrong.

Nah. That’s creepy.

I've said it more than a few times. And most went under soon after 😂

Well my question is can you trust anyone today

Leave this crap on LinkedIn

Some corporations can take notes.

I'm going to have to call bullshit. I would have believed it if he said that Mark stayed on the line with the customer and went step by step until she was comfortable with it. But the fuck boy talking in this video had to embellish to try to convince his underpaid employees to do extra work without extra pay. Weak.

Mark gets paid $15 an hour for life and has no hopes to retire, don’t be mark get a real job

Bruh