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@Dr.Stacey I am waiting on my background check to come back. Then the offer. I start training Monday. Are there any more videos on this machine.

I hope you get the job too!! There are two different kinds of Starbucks; Corporate Stores and Licensed Stores. The Licensed Stores are found inside other businesses (like Target or airport) and they’re licensed to sell Starbucks, but you don’t get all the benefits and training you would if you work at a Corporate Store (the free standing Starbucks, often with Drive-Thru) If you have a choice to work at a Corporate Store you’ll have so many benefits!! Take advantage of them all. Free food and drink, free Spotify, free mental healthcare, etc. After 6 months you’ll be eligible for healthcare including dental and vision. Plus if you’re interested in College, you can go for free to ASU online! It’s a lot of hard work, but the benefits are AMAZING!! Please send me a message if you get the job. I’m a Barista Trainer and have a couple tips that’ll help!! Good luck!! 🍀

You have to let it go. It takes a long time and it uses a lot of coffee. Not recommended. But if you’re actually paying attention if there’s a star (indicating a good shot) that’s great!!

Great job figuring them out!! 1/2 button is if you want to do 1/2 decaf/caf. Press the hopper for decaf then the 1/2 button and it’ll be half-caf

@@dr.stacey7283awesome! Thank you so much for responding, Dr. Stacey! ❤ You’re so kind! 🎉☕️

Just like regular, one size down. So venti would get grande ice. There’s also a button that just lets you get ice with no set quantity.

The shakers are there to serve people who bring their own reusable cups. Tbf we probably have one too many, but we were still getting use to the feel of the shaker lid on the cup. Some partners were still using the shakers because they weren’t able to use the new shaker lid without it leaking.

@@dr.stacey7283 ahhh thanks for the clarification 😃 I’m so excited not to be bending so much!

@@1992GreatDane you have no idea!! We’ve got the milk up the in cabinet now. Whole milk, coconut milk and vsc. Life changing! I think I heard the frap roast with be automatically be dosed from above as well at some point!

I think you’ll be okay. I drink black coffee (grande) and it’s very full to me. If anything I think the “room” and “extra room” could actually leave more room imho. When you get the Clover Vertica in your neighborhood Starbucks, let me know what you think!

@@dr.stacey7283 oh no. we have it at ours. Taste is great never stale. Always hot! It just would be great if the barista remembers the details for the only draw is you cant add to it once it done grinding.

Thanks for watching the video! We recently got a renovation and are the test store in our area for the Siren Cold Bar System and also the new Siren Warming Station with fresh baked goods! I understand what you’re saying though. There are still stores in our area that don’t have the Clover Vertica. I’m also a 5 year partner (almost 6) and I’ve seen good and bad. I’m much older and obviously not great with the camera, so the benefits that Starbucks provides are the most important thing to me. I’ve always had the opinion that Starbucks is a leader in the industry. How many other companies paid their employees during Covid and kept them insured? I feel the pain of how much costs even at McDonald’s, but I still believe we have the opportunity to provide a connection. I mean think about any service industry (especially fast food) and how you’re treated. I would say across the board Starbucks does it best. All that said, I really liked the company more when Howard was leading. Oh, also, part of the new Cold Bar System is that we don’t have to bend over for everything. This old gal appreciates that!! As far as the new sequencing goes, I don’t think there’s an appreciable difference and for more tenured partners, we should have the option to do what we’ve done for years, and whatever is quickest for us.

@@dr.stacey7283 "I don’t think there’s an appreciable difference and for more tenured partners, we should have the option to do what we’ve done for years, and whatever is quickest for us." Amen I don't know why they're so anal about this. Nobody is faster on bar than me at our store and now they introduce a way for me to be slower (Sorry did I say introduce, I meant enforce). The only reason I'm here as well is the benefits, I'm a student at ASU and if it weren't for this company, I wouldn't be in school. So credit does deserve to go to the company for that and for covid pay. I now simply despise the way the company expects experienced ground floor people to be given we've had more experience than any desk-sitting corporate employee has had, but yet they make these decisions.

Thanks for watching!

They’re being rolled out all over the U.S. and should be standard in all stores soon! If you remember the original Clover, you know what a good cup of coffee it brews!

@@dr.stacey7283 100%. I haven't had anything better!

@@dr.stacey7283 those original Clover vacuums made some of the best coffees I've had!

Thanks for watching!! We’re gonna be getting even more new stuff in about a month, and I’ll post that too! (Hint-it’s gonna be fresh baked pastries!!!!! 🥐)

Sorry I’m just now seeing this! You should always look for the star ⭐️ on the left circular display (where you pick the type and number of shots). It’s usually there, but if you’re noticing something a bit off (like we use to have trouble with blonde shots), pull 5 double shots on the hopper in question. Like if you’re noticing decaf is taking too long. The other option is with the menu on the center display. There is a calibration button, but use it sparingly. It will run 10 double shots from each hopper and render the machine useless while it’s running 60 shots (plus it’s wasteful imho). This was at a new store and we had time to take the video. Sometimes it’s hard to video and make stuff at the same time, but I will try and do a video on the new cold bar system!! It totally rocks! Thanks for commenting and I hope you enjoyed the video!

Just wanted you to know I posted videos of the New Siren Cold Bar System and the Clover Vertica!!

Of course!!

Long shots are not very common. It’s the same amount of espresso but more water is push through the grounds. To me it tastes like a weak espresso shot. The Ristretto shots are use for Flat Whites. Again, the same amount of espresso, but less water is pushed through the grounds. It’s sometimes referred to as a “sweet shot” since it’s not as bitter. The machine itself is self contained and automated, so once you press the buttons for let’s say 2 blonde ristretto shots, the machine takes over and grinds the coffee and pushes the correct amount of water through. It makes for very consistent shots. As a Starbucks barista it’s our responsibility to make sure there’s a star ⭐️ on the screen which indicates the machine is running correctly. However, there are times when we notice the quality of the shots don’t seem right and we can have the machine do a quick calibration😊 Hope this helps! Thanks for watching and if you have any more questions just let me know!

Thank you very much for posting the video and answering all the questions!!! Could you please share how to calibrate the machine? Maybe make a video? maybe if you have time you can share more drink making videos like those Starbucks drink making videos so you could get more subscribers:) Again, thank you for your time answering all the questions!

The beans go in the top. The hoppers have covers that are easily removed and you just fill them up with beans. 3 hoppers, one for signature espresso, decaf and blonde!

The three types of beans are what all our espresso drinks are made of. The machine itself is self-contained and automated. The water comes in the back

That such a wonderful response!! Thank you and thank you for watching the video. It was meant to be helpful. I agree with always learning and now I’m proud to say I wear the black apron (Coffee Master). I’ve learned so much and have a much deeper appreciation of all the hard work it takes to bring a cup of coffee to the table. Thanks again!! 💚

I don’t think it’s too bad. It’s very thick glass, so it helps protecting your fingers 😊

I’ve seen the machines opened when a tech was doing a repair, but never in action. Both the Mastrena I and II take all the finesse out of making an espresso drink. Even the steaming pitchers we use have a rounded pouring spout that makes latte art exceptionally hard. I typically don’t feel too bad about the whole process of creating consistent beverages when people are asking for 47 pumps of syrup and sugar, but I do feel bad when someone is getting just a regular cappuccino, or latte. 😂 There are some great content creators who talk a lot about espresso machines for home use, but they’re typically very expensive (imho) or lack the ability to create enough pressure for a well extracted shot of espresso. All that said, it still does take attention to detail and experience to make a good drink at Starbucks. We all know when we’ve had one that’s not so great, and I’ve seen people do some really odd stuff (like pulling 10 shots into a cup, letting it sit, and dosing it out over several drinks). Thanks for the comment and I hope you enjoyed the video!

Generally by the time we’re getting this message it’s time for a tech to come out. Wish I had some ideas for you! Good luck 💚

Pull 3 sets of double shots and the bar will calibrate. There’s also a setting that puts the bar into a full recalibration that pulls roughly 30 shots 👍🏻

Ours have been pretty good, better than the old ones. We had an ongoing issue for a while, but it ended up being a water pressure issue and not a problem with the machine itself.

You push the steam wand backwards (like when you purge the wand) but hold it until your desired temperature. (Honestly I’m not in the store now, so I can’t remember if you have to physically hold it back or if it will stay, but I think you have to physically hold it back because it wants to move into the neutral position. If you hold it back, it will just keep producing steam). Hope this helps! 💚

It takes some getting use to, but it doesn’t take long. It steams milk a lot faster and being able to pull 3 shots with one press of a button is sooo nice!

Unfortunately, you cannot. If you manage to then it has been stolen. The Mastrena machines are proprietary to Starbucks. All of the machines that they take out of the stores are recycled/destroyed. The service technicians are also specifically certified on these machines.

@@alkatrazrecords tf? They didn’t make that machine

Once the Mastrena II is calibrated correctly it should pull good shots without having to worry about it. There are two options. One is to do a rinse cycle (hitting the dial that you would use to cancel shots or to select the menu) and then pull 5 double shots. Do this for each bin (blonde, regular and decaf). If that doesn’t work you can use the dial to go into settings and find the auto-calibration option. However, I’ve heard there’s limited success with this, but if you’re pulling bad shots, it might be your only option before calling the machine in for a service call. I found that once the machine got calibrated and I didn’t have to look at times, it was much more convenient and accurate. I hope this helps and best of luck!

The intent of the video is to help Starbucks baristas become familiar with the new Mastrena II. I personally think it produces good quality and consistent shots of espresso. Sorry you feel differently, but it seems like a lot of people like Starbucks lol!! Otherwise I hope you found it interesting to see how the machines work 😊

It’s been mentioned many times that she’s pronouncing it wrong. She was corrected. Other than the mispronunciation I hope you found the video informative 😊

@@dr.stacey7283 it was. Thank you

It’s been pointed out MANY times. Otherwise, I hope you enjoyed seeing the new machine and it’s features.

Mad for what does, if you can still understand the point she’s trying to get across why does her pronunciation matter

Not familiar with those

Yes, it’s been pointed out many times. Other than that I hope you found the video helpful or interesting ❤️

@@dr.stacey7283 haha of course!

It’s a little different, but you’ll get the hang of it. One line down in the steaming pitcher (tall line for a grande, etc) and listen for the paper tearing sound for 6-8 seconds. Make sure after each drink you’re fully pressing the handle back to purge the wand. That will reset it to the correct position. And make sure you’re bringing the handle fully forward to steam the milk. There are two positions; almost like a low and high steam. If you don’t push it all the way back to purge the wand it can get stuck in low and you can’t make a cappuccino. Hope this helps, let me know!

Are you taking about the shot itself or where the grinds are? I’m sorry I didn’t show the shot itself because the machine does pull pretty darn good shots. If you’re talking about the tray with the grinds, the video was taken at a new store before it got busy, so in order to “wake it up” we would press the rinse button and that would cause water to collect in the tray that collects the pucks.

Obviously she’s young and saying it wrong. It’s been pointed out. Sorry it bothered you, but the video was for Starbuck partners who were getting the new machines and wanted to see what the new machine are like and also just people in general who are curious. She was corrected and said espresso. Other than that, I hope you enjoyed the video!

You calibrate at the beginning of the day. There’s a menu on the screen that will walk you through it. I remains calibrated throughout the day as long as you see a Star ⭐️ on the top of the round circle where you select what type and how many shots. The menu is the rectangular screen to the right with the knob. You just have to use the knob to search for the calibration and follow the instructions. Good luck!

Just press 2 shots twice 😊

They are faster! I love the way they steam milk!

"Partner", tell me you work for Starbucks without telling me you work for Starbucks.

That’s a great question and I’m not 100% sure. I don’t see many dry pucks in the tray, so my guess would be that it doesn’t waste the coffee, but I really don’t know. Maybe it holds the puck until it’s required? It’s still super efficient and much quicker then the older machines for sure. It takes a little bit to get use to, but it’s easy and saves a lot of time. I also think it wastes less coffee since you can pull single (or odd number) ristretto shots which you can’t on the old machines.

Hi!!! It’s interesting to know they use the same machines around the world!

@@Tallshank I answer questions on here. I’m sure people would like to hear what’s the same and what is different!

@@dr.stacey7283 ok do u still work in starbucks?

@@Tallshank I do. Do you still work for Starbucks? What location do you or did you work at?

@@dr.stacey7283 I work in india ,in a state called m.p...

Updose. A stronger shot. More coffee grounds. That’s my understanding:-)

Thanks for all your thoughts! There is a big focus at Starbucks to connect with the customer and for them to have a good experience, so having espresso machines that automate a good bit of the work is helpful. There is still some finesse and certainly skill involved with crafting a quality beverage. There are machines out there that make “lattes.” There are also baristas that do much more work (grinding the beans, packing them, steaming the milk by feel). I think it all comes down to a balance of quality beverages produced quickly and efficiently while providing a good customer experience. As far as a zen like state, for me personally it never happens because people make so many modifications and personalizations to their drinks that it’s hard to get into a rhythm. Also switching between the espresso machine and making Frappuccinos and other cold drinks throws you off, although some stores have it set up that you either work one station or another. Anyway, thanks for the kind words and I’m glad you enjoyed the video!

Not that big of a deal get a life

Totally different products. You use your machine for one coffee. A Mastrena II is built to pour coffee after coffee in a huge pace.

Since I’m around espresso all day I haven’t invested in an at-home espresso machine, but probably couldn’t afford a super nice one anyways 😊 I do love my Aeropress for all sorts of coffee drinks at home. If you’re not familiar with it, check it out on UA-cam. It’s pretty nifty and travels well too!

Right around 2:24 you can see the milk being steamed. You put the wand all the way into the steaming pitcher that has milk in it. You pull the left handle all the way forward and let go. It stays on and steaming. Then you pull the milk pitcher down until you hear a paper tearing sound. 1-3 seconds for a latte, 3-5 seconds for a cappuccino (for the Mastrena I it’s more like 5-7 seconds for a cappuccino). Once you finish with the paper tearing sound you set the steaming pitcher on the metal grate on the machine and let the Mastrena do the rest. It automatically stops when it gets to the correct temperature.

😂 I had to rewatch it to see what you were talking about! We were still getting use to the new machines lol. Now it’s tap, tap, swiiiirrrlll, and super sweet foam! Funny catch though!

Thanks for watching. They’re so much faster. I work at a store with the older machines and they felt so slow!! It’s also nice not to have to worry so much about the shots pulling correctly.

starbucks is high demand, so i agree. it's great for quality control. Starbucks is top notch design and operation

I’ve heard they do just like any machine with moving parts. There are certified technicians that are called to fix them since everything is inside. Thanks for the question!

Not as much as the m1s did, common issues are user error and calibration issues when they don’t label decaffeinated vs blond since they have the same hopper style

I’m sorry that even though you had to stop watching the video you had to make a negative comment on a video that was just out there to help people. Yes, she says it wrong, but she’s young and trying her best to show a new machine to people who might be going into a store that has one who might not be familiar with it and might be nervous about it. That’s the point of the video; I’m sorry you missed it.

@@dr.stacey7283 Oh get over it! She shouldn’t be working there. And if that’s the manager, and this IS YOU, you should be correcting her!

@@HIpSPANIC she’s no longer a partner and I’m not a manager. I hope you have a good day.

this is so snobby lmaoo it's really not that serious

Thanks for your nice comment! The cleaning tablets are provided by Starbucks so I don’t know where an individual would purchase them. I’m glad you like the video 😊

Partstown has the tablets for sale

It’s a steamer pitcher. You steam the milk in it and then pour it into the cup for the customer.

@@dr.stacey7283 no. The clear cup at the very end that you poured the steamed milk into

@@sethned ohhhh, sorry! That’s a training cup. It’s got lines on it to help make sure we’re steaming the milk properly for a latte compared to a cappuccino to get the correct amount of foam. It also gives little hints on it for how long to listen for the “paper tearing” sound to achieve the that correct amount. Since it’s clear, you can really tell if you’ve got a feel for the machine (super nice when you’re switching to the Mastrena II) since aerates milk so much faster and when you first start it’s easy to over foam everything. (Sorry if I’m over explaining and you know all this, but someone might not, and we just wanted this to be super helpful 💚).

It’s on the front of the machine (not in the inside) on the far right hand side. It’s looks a lot like the old machine except it’s a little bigger and you don’t have to blindly try and find it. The tablets (2 of them) go in the same way as the old one. Sometimes it’s tricky to turn the knob, but the instructions are in the iPad in the store. Good luck!