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MSX International
United States
Приєднався 6 жов 2011
About MSX International
MSX International (MSX) is a leading provider of technology-enabled business process outsourcing (BPO) services to OEMs in more than 80 countries. MSX’s deep automotive industry expertise combined with advanced data analytics and custom software solutions improve the performance of automotive dealership networks by increasing revenue, reducing cost and enhancing customer satisfaction. The company’s broad BPO services suite supports OEMs across Warranty and Technical, Parts and Service, Channel Management, Customer Engagement, and Fleet and Mobility. MSX employs more than 5,000 team members worldwide.
MSX International (MSX) is a leading provider of technology-enabled business process outsourcing (BPO) services to OEMs in more than 80 countries. MSX’s deep automotive industry expertise combined with advanced data analytics and custom software solutions improve the performance of automotive dealership networks by increasing revenue, reducing cost and enhancing customer satisfaction. The company’s broad BPO services suite supports OEMs across Warranty and Technical, Parts and Service, Channel Management, Customer Engagement, and Fleet and Mobility. MSX employs more than 5,000 team members worldwide.
Transforming retail: The automotive and mobility evolution - Ep. 4
Identifying challenges and opportunities in the evolving retail landscape
In our latest video, smart CEO Dirk Adelmann joins MSX’s Jayesh Jagasia and Andrea Sorrenti to discuss the retail models driving today’s automotive industry, and how new retail formats are changing the ways NSCs and dealers generate revenue.
In our latest video, smart CEO Dirk Adelmann joins MSX’s Jayesh Jagasia and Andrea Sorrenti to discuss the retail models driving today’s automotive industry, and how new retail formats are changing the ways NSCs and dealers generate revenue.
Переглядів: 91
Відео
Webinar: The Impact of the European Green Deal on the Automotive Retail Network
Переглядів 1042 місяці тому
In this webinar, we explore the key elements of the European Green Deal (EGD) and how it affects the automotive retail network. Gain valuable insights into how businesses can implement strategies to effectively address environmental challenges and promote green initiatives. We dive into selected components of the EGD and demonstrate how the right approach can lead to significant benefits for yo...
Transforming retail: The automotive and mobility evolution - Ep. 3
Переглядів 942 місяці тому
Reimagining the customer experience through different retail formats In our latest video, smart CEO Dirk Adelmann joins MSX’s Jayesh Jagasia and Andrea Sorrenti to discuss the retail models driving today’s automotive industry, and the ways in which new innovations are enhancing the customer experience.
Distribution and Sales Performance
Переглядів 462 місяці тому
Our solutions help automotive businesses overcome the challenges of evolving customer demands and competitive markets. By combining people, process, and technology, MSX enables organizations to revolutionize retail models, implement online customer journey strategies, and deliver exceptional experiences. This transformation drives growth, enhances customer satisfaction, and ensures profitabilit...
MSX Recall Management
Переглядів 432 місяці тому
The current, fragmented approach adopted by many OEMs has left millions of pending recalls awaiting completion by a repair network that is already grappling with meeting customer demand. MSX Recall Management services transform the recall process by optimizing workflows and leveraging technology while delivering precise tracking and risk management for enhanced customer trust and satisfaction. ...
Transforming retail: The automotive and mobility evolution - Ep. 2
Переглядів 1592 місяці тому
The factors influencing brands´ decisions on distribution models In our latest video, smart CEO Dirk Adelmann joins MSX’s Jayesh Jagasia and Andrea Sorrenti to discuss the retail models driving today’s automotive industry, and the factors influencing the distribution model decisions of automotive brands.
Transforming retail: The automotive and mobility evolution - Ep.1
Переглядів 3182 місяці тому
The current state of automotive retail In our latest video, smart CEO Dirk Adelmann joins MSX’s Jayesh Jagasia and Andrea Sorrenti to discuss the retail models driving today’s automotive industry, and the ways in which consumers are influencing the sales channels and experiences brands offer.
Transforming retail: The automotive and mobility evolution - Snapshot
Переглядів 702 місяці тому
The current state of automotive retail Videosnapshot watch the full Video here ua-cam.com/video/oWZYHMNUHR4/v-deo.html In our latest video, smart CEO Dirk Adelmann joins MSX’s Jayesh Jagasia and Andrea Sorrenti to discuss the retail models driving today’s automotive industry, and the ways in which consumers are influencing the sales channels and experiences brands offer.
Sustainability Solutions
Переглядів 734 місяці тому
As the European Green Deal (EGD) helps facilitate the transition towards a sustainable, low-carbon economy, it also inspires automotive players to address environmental challenges and promote green initiatives. Manufacturers require strategic support to effectively implement eco-friendly practices, adopt renewable energy solutions, and ensure compliance with stringent environmental standards th...
MSX Webinar: Customer education in the automotive industry
Переглядів 1576 місяців тому
MSX’s exclusive webinar explores the transformative power of customer education in the automotive industry. From attracting potential buyers to fostering brand advocacy, our tailored technology and insights will revolutionize your approach to customer engagement.
Actionable Insights
Переглядів 646 місяців тому
🚀 It has never been more important for dealers and OEMs to drive bottom line retail results and to ensure they are maximizing the return on their investments. 💼 🔍 Our expert teams leverage cutting-edge technologies to transform your data into meaningful information, driving new opportunities and unlocking value. 💡 👉 Find out more at www.msxi.com/en/actionable-insights/
Navigating the automotive sales transformation strategies for established oems and disruptors
Переглядів 3778 місяців тому
Dive into the dynamic future of automotive sales! Mouna Ayed hosts a discussion with industry veterans Ralph Krantz and Dirk Bott on the insights that could redefine the future of the automotive industry, sharing strategies to maintain a balance between tradition and disruption, and provide valuable guidance for stakeholders navigating the dynamic landscape of automotive sales.
MSX Careers
Переглядів 26411 місяців тому
At MSX, we don't just navigate change, we thrive on it. Our purpose is to empower Movers and Makers to succeed in our ever-changing world. Ready to become part of a team that gets it done, proves words with actions, and creates a better tomorrow? Explore what’s next at MSX on our careers page. Your journey starts today! Visit us at: www.msxi.com/en/careers/
MSX Technical Information - Enlighten users with crystal-clear communications
Переглядів 133Рік тому
Technical authoring for automotive is becoming more complex thanks to new powertrains, digitalization and other trends. MSX Technical Information Services can help you provide accurate and transparent information to your technical teams, improve quality, increase on-time delivery and cut costs. Visit us today: www.msxi.com/en/technical-information/
The trucks of tomorrow : How innovative technologies are future-proofing road haulage
Переглядів 84Рік тому
The trucks of tomorrow : How innovative technologies are future-proofing road haulage
CX in North America: How the EV influence is driving change
Переглядів 506Рік тому
CX in North America: How the EV influence is driving change
Revolutionize remote learning with chroma key
Переглядів 135Рік тому
Revolutionize remote learning with chroma key
EVs and aftersales: Building opportunities and recovering revenue
Переглядів 1,4 тис.2 роки тому
EVs and aftersales: Building opportunities and recovering revenue
Drivers for change & the need for significant cost savings - efficiency gains in the auto industry
Переглядів 7983 роки тому
Drivers for change & the need for significant cost savings - efficiency gains in the auto industry
Digital Service brings contactless options to customers
Переглядів 1683 роки тому
Digital Service brings contactless options to customers
Remote Auditing is key to better dealer health
Переглядів 2203 роки тому
Remote Auditing is key to better dealer health
Digital Field Management strengthens dealer performance
Переглядів 2203 роки тому
Digital Field Management strengthens dealer performance
Digital channels are driving vehicle sales
Переглядів 2683 роки тому
Digital channels are driving vehicle sales
Digital Learning enhances training experiences
Переглядів 1203 роки тому
Digital Learning enhances training experiences
Customer Engagement revolutionizes customer journeys
Переглядів 813 роки тому
Customer Engagement revolutionizes customer journeys
Hello every one company ka feedback kaisa hai
Company kaisa hai
p͎r͎o͎m͎o͎s͎m͎
Really insightful 👏
Great!!!
Great!!
Ach wie wunderschön! Merry Christmas, liebe MSXler*innen !!!!
Great staff guys :)
Amazing!!!
MSX International, sempre reinventando, inovando e ofertando qualidade em todos os setores da indústria. Sem dúvida, a par da tecnologia 4.0 👊
I like tobe a good customer services in a market
Amazing MSX! 👊
Congratulations Warranty team! 👏
Congratulations warranty team! 👏
Great MSX Intrrnational!! 👏
Great MSX International!! 👏
Awesome !
Very good!!!
Ágnes Asztalos is an employee of MSX Budapest, working in the Polish call center. Never in my have I life encountered such unprofessional , arrogant behavior from a nobody . Her attitude reeks of contempt, and leaves a sour taste in ones mouth.
how do you classify aftermarket opportunities?
So true and so much thinking ahead! Thank you for saying that out loud!
superb best in world ,
professionale!
You have an amazing bilingual speaker here!!!Interesting talk
Great company and great office!
www.msxi.com MSXI - ALIGNED CUSTOMER FRAMEWORK. (engl.)