Microsoft Dynamics 365 Community
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Microsoft 365 Copilot for Finance: Accelerate the collections experience | Dynamics 365 Bites
In the latest episode from our #Dynamics365Bites series, discover how Copilot for Finance is transforming the collections experience for AR personnel! Join Microsoft Senior Program Manager Haytham Said and learn how its seamless Outlook integration, enhances customer communications through:
+ Automated Customer Info Summaries: Directly from your ERP system, eliminating manual data retrieval.
+ Inbound Email Summarization: Streamlining your communication process.
+ Crafting Professional Emails: Ensuring clarity and professionalism in every message.
Check out even more knowledge from our #dynamics365community site, where you can connect with thousands of users just like you: community.microsoftbusinessapps.com/
Переглядів: 110

Відео

Dynamics 365 ERP Community Call | November 2024
Переглядів 2837 годин тому
Thank you for joining us for the November 2024 edition of the #Dynamics365Communty Call, #ERP Edition. Join hosts Lydia Taylor and Ana de Souza, along with special guests Natalia Salas and Laze Janev, featuring extended demos, tips, and the always-engaging community call chat! Join us on the #Dynamics365 Community LInkedIn page every day for great content: www.linkedin.com/company/80041916 And ...
Copilot-generated insights in Store Commerce | What's New with Dynamics 365 Shorts
Переглядів 987 годин тому
Our “What’s New With” #Dynamics365 series continues with insights on how you can turbo boost your sales with Store Commerce Copilot product insights for #Dynamics365Finance. By quickly generating the most relevant information for sales associates in retail stores, you’ll be able to not only enhance your customer’s experience but also provide your team with the tools to succeed. If you’d like to...
EntityUtil: Create complex entities in the lake database | Dynamics 365 Bites | Ep03
Переглядів 1057 годин тому
In this final episode of our 3-part #Dynamics365Bites series, Microsoft Senior R&D Solution Architect Steven Koppens shows how you can use EntityUtil to create complex entities in a lake database. To catch the rest of the series, make sure to check out our UA-cam playlist dedicated to the #D365Bites series: ua-cam.com/play/PLFSag4twLTk_tu-fORfQ2oKeYeeU1bEBb.html And check out the #Dynamics365Co...
EntityUtil: Create a virtual data warehouse and create complex entities | Dynamics 365 Bites | Ep02
Переглядів 1257 годин тому
This 3-part #D365Bites features Senior R&D Solution Architect Steven Koppens and the #PowerShell script EntityUtil. In the second episode, learn how you can create a virtual data warehouse and then use EntityUtil to generate complex entities within that virtual data warehouse. #Dynamics365Bites #SolutionsArchitect #Dynamics365 #Dynamics365Community
EntityUtil: Introduction and generating entity schemas | Dynamics 365 Bites | EP01
Переглядів 2027 годин тому
It's time for another miniseries from our #FastTrack team. This 3-part #D365Bites features Senior R&D Solution Architect Steven Koppens and the #PowerShell script EntityUtil. In part one, learn more about it and how to use it to generate the database schema for a list of entities. #Dynamics365 #Dynamics365Community
Dynamics 365 CRM Community Call | November 2024
Переглядів 15614 годин тому
Thank you for joining us for the November 2024 edition of the #Dynamics365Communty Call, #CRM Edition. Join hosts Lydia Taylor and Angeliki Patsiavou, along with special guests Chris Goodwill and Marie Wiese, featuring extended demos, tips, and more. Join us on the #Dynamics365 Community LInkedIn page every day for great content: www.linkedin.com/company/80041916 And follow the official Dynamic...
Demystifying Contact Center | S03 EP07
Переглядів 2916 годин тому
⌚ It's time for the latest episode of our "Demystifying" Contact Center shorts series! This week, host Charles Drayton fires off the burning questions from Microsoft Principal Group Product Manager, Scott Porter. ⏱ With just 30 seconds on the clock, Scott had to move fast to answer this quickfire query from the #Dynamics365Community: "How does Dynamics 365 Contact Center work with the rest of t...
Extending Copilot in Sales Part 3 | Dynamics 365 Bites
Переглядів 289День тому
The #D365Bites series about extending Copilot in Sales wraps up with this 3rd episode, where Amreek Singh provides an overview of the Record Picker feature in #Dynamics365 Copilot for Sales. Amreek highlights scenarios demonstrating the use of Record Picker for retrieving and creating records, highlighting its benefits in increasing productivity and flexibility. Want to get caught up? Check out...
Conversation Intelligence in Dynamics 365 Sales | Getting Started with Dynamics 365 Shorts
Переглядів 12114 днів тому
Check out the latest video in our "Getting Started With" #Dynamics365 series and learn how to turn on Conversation Intelligence in Dynamics 365 Sales Insights. By using Microsoft Teams or other third-party dialers, you can use the conversation intelligence in #Dynamics365Sales, turning your customer interactions into revenue by providing amazing business insights both during and after the call....
Demystifying Contact Center | S3 EP05
Переглядів 5414 днів тому
😎 It's time to "Demystify Contact Center" again! In our 5th episode, Charles Drayton, welcomes Dynamics 365 Customer Service Principal Program Manager, Edgar H. Wilson II to the hotseat to answer queries directly from the Microsoft Community. ⏱ This week, Edgar has just 30 seconds to answer this quickfire question: "Can #Dynamics365 Contact Center be deployed in a mixed environment with multipl...
Demystifying Contact Center | S03 EP06
Переглядів 5814 днів тому
Check out episode six of Demystifying #ContactCenter with host Charles Drayton and Dynamics 365 Principal Program Manager Marcus Schmidt who takes his place in the hotseat for today's question, straight from the #Dynamics365Community! This week, Marcus has just 30 seconds to answer this quickfire question: "What digital channels are supported by Dynamics 365 Contact Center?" Ready? GO! Many tha...
Reconciliation in 5 minutes using Microsoft 365 Copilot for Finance | D365 Bites Shorts
Переглядів 45514 днів тому
It's time for another #D365Bite from our #FastTrack team! Wouldn't you like to reconcile your customer transactions in under 5 minutes? Microsoft Senior Program Manager Haytham Said shares how to quickly and easily use Copilot for Finance data to reconcile your customer transactions with your General Ledger account data from your ERP system. #Copilot #ERP #MsDyn365 #CopilotforFinance
Create time entries in seconds with Copilot | What's New with Dynamics 365 Shorts
Переглядів 13114 днів тому
Check out the latest video in our “What’s New With” #Dynamics365 series and take a look at how you can quickly create time entries using Copilot in Dynamics 365 Project Operations. By significantly reducing the number of pages that project team members must open, with just a click of a button, #Copilot can automatically generate your time entries and even add comments in just seconds! If you’d ...
Connecting a Copilot voice agent to Dynamics 365 Customer Service | Getting Started w/ D365 Shorts
Переглядів 15421 день тому
🤔 Want to connect a Copilot voice agent to #Dynamics365 Customer Service? Today's episode of our "Getting Started With" series shows you how! 📲 With the growing trend toward self-service applications, voice-enabled copilots can now collect input via speech, handle call transfers, and even control call flows via mobile apps, messaging platforms, and call centers. 🖱 To discover more about setting...
Manage accounts receivable in Microsoft Teams | What's New with Dynamics 365 Shorts
Переглядів 31221 день тому
Manage accounts receivable in Microsoft Teams | What's New with Dynamics 365 Shorts
Demystifying Contact Center | SE03 EP04
Переглядів 6728 днів тому
Demystifying Contact Center | SE03 EP04
Prepayment customer invoice with Dynamics 365 Finance | Dynamics 365 FastTrack Tech Talk
Переглядів 92928 днів тому
Prepayment customer invoice with Dynamics 365 Finance | Dynamics 365 FastTrack Tech Talk
Create a voice-enabled agent from a Copilot Studio template | Getting Started with D365 Shorts
Переглядів 33528 днів тому
Create a voice-enabled agent from a Copilot Studio template | Getting Started with D365 Shorts
Get a customized icalendar file for your events | What's New with Dynamics 365 Shorts
Переглядів 9328 днів тому
Get a customized icalendar file for your events | What's New with Dynamics 365 Shorts
Business Performance Analytics Part 5 | Dynamics 365 Bites
Переглядів 412Місяць тому
Business Performance Analytics Part 5 | Dynamics 365 Bites
Business Performance Analytics Part 4 | Dynamics 365 Bites
Переглядів 277Місяць тому
Business Performance Analytics Part 4 | Dynamics 365 Bites
Approvals Management mobile app for Dynamics 365 Supply Chain Management | FastTrack Tech Talk
Переглядів 932Місяць тому
Approvals Management mobile app for Dynamics 365 Supply Chain Management | FastTrack Tech Talk
Business Performance Analytics Part 3 | Dynamics 365 Bites
Переглядів 324Місяць тому
Business Performance Analytics Part 3 | Dynamics 365 Bites
Demystifying Contact Center | SE03 EP03
Переглядів 46Місяць тому
Demystifying Contact Center | SE03 EP03
How to set up external search providers for your KB articles | Getting Started with D365 Shorts
Переглядів 80Місяць тому
How to set up external search providers for your KB articles | Getting Started with D365 Shorts
Business Performance Analytics Part 2 | Dynamics 365 Bites
Переглядів 552Місяць тому
Business Performance Analytics Part 2 | Dynamics 365 Bites
Performance Analytics Part 1 | Dynamics 365 Bites
Переглядів 726Місяць тому
Performance Analytics Part 1 | Dynamics 365 Bites
Enable processing billed sales for resource-nonstock deployments | What's New w/ Dynamics 365 Shorts
Переглядів 118Місяць тому
Enable processing billed sales for resource-nonstock deployments | What's New w/ Dynamics 365 Shorts
What's new in Dynamics 365 Commerce Oct 2024 | TechTalk
Переглядів 1,1 тис.Місяць тому
What's new in Dynamics 365 Commerce Oct 2024 | TechTalk