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Microsoft Dynamics 365 Community
United States
Приєднався 13 гру 2022
Welcome to the Microsoft Dynamics 365 Community channel. This is your home for the latest Community content, including tips and tricks from our "What's New With" and "Getting Started" series, "Demystifying" series, the Dynamics 365 Community Calls, FastTrack Tech Talks, and more.
Connect with the Dynamics 365 Community on LinkedIn and join the conversations happening every day: www.linkedin.com/company/microsoft-dynamics-365-community
Join the Dynamics 365 Community site at community.dynamics.com and check out the 2 minute overview video:
ua-cam.com/video/1fYVAQ0HS_k/v-deo.html
Connect with the Dynamics 365 Community on LinkedIn and join the conversations happening every day: www.linkedin.com/company/microsoft-dynamics-365-community
Join the Dynamics 365 Community site at community.dynamics.com and check out the 2 minute overview video:
ua-cam.com/video/1fYVAQ0HS_k/v-deo.html
Connecting a Copilot voice agent to Dynamics 365 Customer Service | Getting Started w/ D365 Shorts
🤔 Want to connect a Copilot voice agent to #Dynamics365 Customer Service? Today's episode of our "Getting Started With" series shows you how!
📲 With the growing trend toward self-service applications, voice-enabled copilots can now collect input via speech, handle call transfers, and even control call flows via mobile apps, messaging platforms, and call centers.
🖱 To discover more about setting up a voice-enabled agent in #CopilotStudio, click the link below to visit Microsoft Learn today!
aka.ms/d365shorts/addcopilotivromnichannel
And don’t forget to head over to the #Dynamics365Community site for more tips and the chance to connect with thousands of other users just like you. Just click the link below to sign up and start exploring.
aka.ms/d365shorts/joinus
#Copilot #GettingStartedWith #MsDyn
📲 With the growing trend toward self-service applications, voice-enabled copilots can now collect input via speech, handle call transfers, and even control call flows via mobile apps, messaging platforms, and call centers.
🖱 To discover more about setting up a voice-enabled agent in #CopilotStudio, click the link below to visit Microsoft Learn today!
aka.ms/d365shorts/addcopilotivromnichannel
And don’t forget to head over to the #Dynamics365Community site for more tips and the chance to connect with thousands of other users just like you. Just click the link below to sign up and start exploring.
aka.ms/d365shorts/joinus
#Copilot #GettingStartedWith #MsDyn
Переглядів: 33
Відео
Manage accounts receivable in Microsoft Teams | What's New with Dynamics 365 Shorts
Переглядів 2197 годин тому
The 36th episode of our “What’s New With” #Dynamics365 series is out! Learn how you can revolutionize your collections processes with #MicrosoftTeams integrated with #Copilot for Finance. By providing post-call support with summaries, recommendations, and transcripts for compliance, you’ll be able to streamline your workflows, and turbo boost your operational efficiency thanks to the amazing AI...
Demystifying Contact Center | SE03 EP04
Переглядів 4716 годин тому
🎃 It's time for the latest episode of our "Demystifying Contact Center" shorts series. Host Charles Drayton fires off the burning questions from the Microsoft Community to AI-First Customer Experience Principal Product Manager - Allison Dier! 🎃 With just 30 seconds on the clock, Allison had to move fast to answer this quickfire query: "What will we get if we’re starting a contact center from sc...
Prepayment customer invoice with Dynamics 365 Finance | Dynamics 365 FastTrack Tech Talk
Переглядів 43819 годин тому
In the latest episode of our ongoing #FastTrack Tech Talks, we explain how to create and manage invoices for customer prepayments. Discover how customers can issue prepayment invoices to require a deposit before a sales order is fulfilled with #DYnamics365 #finance. Join Microsoft Senior Solution Architects Mathieu Binaisse and Severin Bock, along with Microsoft experts Sunit Acharya and Bhavna...
Create a voice-enabled agent from a Copilot Studio template | Getting Started with D365 Shorts
Переглядів 13719 годин тому
It's time for episode 35 of our "Getting Started With" #Dynamics365 series, as we take a look at how you can create a voice-enabled agent from a #CopilotStudio template. With several prebuilt agent templates to choose from, Copilot Studio offers you the ability to configure the template settings, confirm or set up the data connection, and even adjust the knowledge sources before finalizing the ...
Get a customized icalendar file for your events | What's New with Dynamics 365 Shorts
Переглядів 6721 годину тому
👉 Check out the latest video in our “What’s New With” series and learn how you can generate customized icalendar files for your events with Dynamics 365 Customer Insights. 🙌 With the latest capabilities in #CustomerInsights, you’ll be able to streamline your calendar, using #Dynamics365 to help you keep track of events and sessions with the click of a button. 👆 So, if you’d like to ensure your ...
Business Performance Analytics Part 5 | Dynamics 365 Bites
Переглядів 281День тому
Our #D365Bites Business Performance Analytics short series concludes with this final episode. Join Solutions Architect Archana Prasad for a session reviewing the financial reports that are available out of the box in Business Performance Analytics and the actions you can take to create or customize reports. Watch the entire series by following the #Dynamics365Community #UA-cam playlist dedicate...
Business Performance Analytics Part 4 | Dynamics 365 Bites
Переглядів 18714 днів тому
Our #D365Bites continues with Part 4 of our Business Performance Analytics short series. The first episodes focused on the new features and benefits available to #Dynamics365 customers with BPA, what was necessary to install the app, and how to access it. Solutions Architect Archana Prasad now gives overview of the setup process for role-based, dimension, and report security, and explains how t...
Approvals Management mobile app for Dynamics 365 Supply Chain Management | FastTrack Tech Talk
Переглядів 67814 днів тому
The latest #TechTalk from the #Dynamics365 #SolutionsArchitect #FastTrack team shares all you need to know about the new mobile approval experience for Dynamics 365 #SCM. The Approvals Management mobile app provides capabilities such as view request assigned, approve or deny requests, delegate or request changes. Join your hosts, Senior FastTrack Solutions Architects Mathieu Binaisse and Hiren ...
Business Performance Analytics Part 3 | Dynamics 365 Bites
Переглядів 22314 днів тому
Our #D365Bites continues with Part 3 of our Business Performance Analytics short series. In the first two parts, we focused on the new features and benefits available to #Dynamics365 customers with BPA. We also shared what was necessary to install Business Performance Analytics app. In Part 3 our host, Solutions Architect Archana Prasad, details how to access BPA and get started using it. Watch...
Demystifying Contact Center | SE03 EP03
Переглядів 3014 днів тому
⏳ Let's "Demystify" #ContactCenter again as we continue with the third episode of our new series. Today, our host Charles Drayton sat down with Microsoft Senior Product Manager for #Dynamics365 Customer Service, Rushil Vora, to take less than a minute to answer a burning question from the #Dynamics365Community! ⏱ With just 30 seconds on the clock, Rushil had to be fast on his feet to break down...
How to set up external search providers for your KB articles | Getting Started with D365 Shorts
Переглядів 6314 днів тому
Are you just "Getting Started With" #Dynamics365? Our weekly series continues today with a look at how you can set up external search providers for your KB articles in the site map of #CustomerService and #ContactCenter admin centers. Click the link below to visit #MicrosoftLearn and discover how you can use external providers to consolidate the search for files, documents, and articles from ot...
Business Performance Analytics Part 2 | Dynamics 365 Bites
Переглядів 43814 днів тому
Our #D365Bites continues with Part 2 of our Business Performance Analytics short series. In the first part, we focused on the new features and benefits available to #Dynamics365 customers with BPA. Host Archana Prasad outlined everything you need to know and how they can benefit you. Part 2 continues as we take a look at the system requirements, version requirements and pre-requisites for insta...
Performance Analytics Part 1 | Dynamics 365 Bites
Переглядів 57514 днів тому
It's time for another #D365Bites from our #FastTrack team! This multi-part video is a quick overview of the Business Performance Analytics app that analyzes and improves business performance by unifying data from Microsoft #Dynamics365, Microsoft #Dataverse, and other sources into an easy-to-use, business process-centric data model. Microsoft's Archana Prasad shows how you can use business perf...
Enable processing billed sales for resource-nonstock deployments | What's New w/ Dynamics 365 Shorts
Переглядів 10314 днів тому
Ready to discover “What’s New With” #Dynamics365? Today we show how to enable processing billed sales for resource-nonstock deployments in Dynamics 365 Project Operations. With the latest capabilities in #ProjectOperations, you can streamline your team’s workflow in Dynamics 365 to provide much-needed agility, increased efficiency, and improved accuracy without delaying your processes. So, if y...
What's new in Dynamics 365 Commerce Oct 2024 | TechTalk
Переглядів 91114 днів тому
What's new in Dynamics 365 Commerce Oct 2024 | TechTalk
Demystifying Contact Center | SE03 EP02
Переглядів 6621 день тому
Demystifying Contact Center | SE03 EP02
Orchestrate copilot topics and actions with generative AI | Getting Started with D365 Shorts
Переглядів 9421 день тому
Orchestrate copilot topics and actions with generative AI | Getting Started with D365 Shorts
October 9, 2024 | Dynamics 365 Community Call ERP Edition
Переглядів 42021 день тому
October 9, 2024 | Dynamics 365 Community Call ERP Edition
Excel to analyze variances | What's New with Dynamics 365 Shorts
Переглядів 15621 день тому
Excel to analyze variances | What's New with Dynamics 365 Shorts
Demystifying Contact Center | SE03 EP01
Переглядів 10028 днів тому
Demystifying Contact Center | SE03 EP01
Chat with finance and operations data on Microsoft 365 Copilot | Getting Started with D365 Shorts
Переглядів 43628 днів тому
Chat with finance and operations data on Microsoft 365 Copilot | Getting Started with D365 Shorts
Dynamics 365 Community Call: CRM Edition | October 2, 2024
Переглядів 18028 днів тому
Dynamics 365 Community Call: CRM Edition | October 2, 2024
Manage your account effortlessly with Copilot | What's New with Dynamics 365 Shorts
Переглядів 11928 днів тому
Manage your account effortlessly with Copilot | What's New with Dynamics 365 Shorts
Demand Planning in Supply Chain Management | What's New with Dynamics 365 Shorts
Переглядів 186Місяць тому
Demand Planning in Supply Chain Management | What's New with Dynamics 365 Shorts
Enable Copilot for Teams | Getting Started with Dynamics 365 Shorts
Переглядів 108Місяць тому
Enable Copilot for Teams | Getting Started with Dynamics 365 Shorts
Installing Copilot for Finance | Getting Started with Dynamics 365 Shorts
Переглядів 91Місяць тому
Installing Copilot for Finance | Getting Started with Dynamics 365 Shorts
Composing Emails in Dynamics 365 | What's New with Dynamics 365 Shorts
Переглядів 66Місяць тому
Composing Emails in Dynamics 365 | What's New with Dynamics 365 Shorts
Configuring the Work Assignment Feature | Getting Started with Dynamics 365 Shorts
Переглядів 107Місяць тому
Configuring the Work Assignment Feature | Getting Started with Dynamics 365 Shorts
Recruiting with Copilot in Dynamics 365 Human Resources | Dynamics 365 Shorts
Переглядів 84Місяць тому
Recruiting with Copilot in Dynamics 365 Human Resources | Dynamics 365 Shorts