Відео

Thank you very much for your message. Only the Google Pixel 8 and Google Pixel 8 pro supports DP Alt Mode (video output), and even then, it requires rooting the device to use this feature. It seems Google does not encourage users to utilize this function, even though it can be very useful. Only devices that support DP Alt Mode can be connected to an external monitor. I hope this helps. If you have any other questions, please contact us at support@ingnok.com.

Thank you very much for your attention to our monitor. Below is the purchase link of Amazon for your reference ： www.amazon.com/dp/B0CGVDSW7K If you have any questions, please feel free to contact support@ingnok.com. Thank you ！

I apologize for the damage to the Stand. Please rest assured that you can enjoy free replacement service. Please take the time to contact us at support@ingnok.com. We will solve any difficulties you encounter.

Thank you very much for your feedback. This is a mode for testing, and after our investigation, this mode does appear randomly, so in the future we will consider deleting this mode after factory testing is completed. I'm very sorry for the trouble this has caused you. If you encounter any further questions, please feel free to contact us at support@ingnok.com. We will solve any difficult problems you may have😘

Thanks for your feedback, but this is my youtube channel and I can't help you more. If you encounter any abnormal phenomena while using the monitor, please contact our after-sales service center. The contact email is: support@ingnok.com

Sorry, the Type-C interface of the Redmi phone does not support the video output function. So it doesn't support external monitors.

Thank you for your affirmation of our monitors. If you or your friends are in need, please purchase our monitors through Amazon. We will definitely provide you with the best products and services

Thank you for your feedback, and I apologize if it didn't provide the guidance you were seeking. Please allow me to explain the main purpose of this video. For Mac OS, the driver installation process involves some additional steps due to the complexity of the operating system. If you're using a Windows system,just need to select the Windows system version when downloading. After install the program you should be able to connect the dual-screen monitor normally without any additional settings. If you need additional help, please fell free to contact our support via the following email: support@ingnok.com

Thank you very much for sharing your valuable feedback with us. Currently, due to limitations with DisplayLink technology, implementing the cascade mode manually is the only option available. However, please rest assured that we are actively working on developing new technology. Once successfully tested, we will introduce improved software that will empower users with enhanced functionality through online upgrades. Thank you for your understanding and patience as we strive to enhance our products for a better user experience.

Yes, you can connect via the type-C to Type-C cable that comes with the monitor.😊

Hello, the Type-C interface of Android phones requires the USB3.1 protocol and video transmission function to be connected. Currently, only some models from Samsung and Huawei can be connected on the market. The Android phone demonstrated in the video is Huawei P40 Pro,Thank you！