Michael Roberts
Michael Roberts
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What is the data index in Customerio? Tutorial
Learn how to navigate to the Data Index, explore its two main tabs (Attributes and Events), and understand its utility as a research, quality assurance, and troubleshooting tool.
Discover how to view properties, events, segments, recent activities, and send test events. This guide will help you ensure that your workspace functions correctly and as expected.
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Discover the 7 Secrets to High Performing Email Campaigns: boostmyemail.com/#course
Discover Customer.io: customer.io/?kfl_ln=boostmyemail
Need help with your email in Customer.io? I can help! boostmyemail.com/
Follow me on Linkedin: www.linkedin.com/in/michael-roberts-email/
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00:00 Introduction to Customer IO Data Index
00:09 Navigating the Data Index Interface
00:18 Understanding Attributes and Events Tabs
00:36 Using the Data Index for Research and QA
01:07 Exploring Attributes in Detail
02:20 Exploring Events in Detail
02:48 Sending Test Events
03:22 Conclusion and Best Practices
Переглядів: 18

Відео

Will Gmail Remove my bad IP and domain reputation if I stop sending emails?
Переглядів 2421 день тому
Improving Email Deliverability: Strategies to Boost Domain Reputation I was recently asked if Gmail will remove bad reputation if you stop sending bulk email. The answer is an emphatic no. Good reputation is built on good history, and there's not short cut to history. Discover why merely stopping email sends won't help and learn three critical steps to enhance deliverability: segmenting your em...
How to Build a Report for Weekly Emails Sent - HubSpot Tutorial
Переглядів 1132 місяці тому
In this video, I'll show you how to build a report that tracks daily or weekly emails sent over time. Follow along as we create a custom report, select data sources, and configure the report builder to visualize email trends. This guide will help email marketers effectively communicate their efforts and drive engagement. Don't forget to like and subscribe for more tutorials! Do you need help bu...
Filters vs. Conditions in Customer.io Campaigns
Переглядів 1152 місяці тому
In this video, we'll explore the key differences between filters and conditions within Customer.io campaigns. Filters are applied at the trigger level to define criteria for campaign inclusion, while conditions are used to determine whether specific steps within a campaign should be executed. Learn about how filters and conditions can be used together to create targeted and effective campaigns....
Connecting a Website Form to Customer IO using Custom Forms: Step-By-Step Guide
Переглядів 3519 місяців тому
Here I show you how to connect a website form to Customer IO using custom forms. The tutorial walks through the process of locating the form integration, searching for forms, and choosing to use a custom form from other options such as TypeForm, DropForm, and Facebook. I show you how to scan a URL, return to the form page on their site, and input javascript code provided by Customer IO to conne...
Data-Driven Segments vs Manual Segments in Customerio
Переглядів 3059 місяців тому
In this video tutorial, we explore how to effectively use data-driven and manual customer segments in Customerio. We demonstrate how to create these segments, and how to utilize attributes to target specific demographics. This includes a detailed walkthrough on how to filter based on email address types and account creation dates, as well as understanding the use of filter logic operators for a...
The Difference Between Attributes & Events and When To Use Them - Customerio Tutorial
Переглядів 895Рік тому
In this video, we look at attributes and events in Customer.io, a marketing automation platform. We breakdown of what attributes and events are and when it's appropriate to use each one. Attributes are like to fields or properties in other platforms and are used to store descriptive values tied to individual records. Unlike other systems, Customer.io's attributes do not require specific admin s...
Three Reasons It's Important To Keep Marketing Automation and Programs Simple
Переглядів 58Рік тому
I got some of my sanity back when I simplified my programs. In my early days of email and automation, I thought complexity was the hallmark of a great campaign. Sophisticated personalization, extensive flows, elaborate back-end processes. All under the guise of building great experiences for customers. But I eventually realized three things: 1. Building complex flows makes it difficult to answe...
How To Use Snippets in Customer.io - Tutorial
Переглядів 711Рік тому
Use snippets to create universal content blocks that can be updated and push changes across all your communication assets. They are helpful for things like company logos, addresses, integration keys that are used in multiple places, etc. Don't forget to subscribe: ua-cam.com/channels/3WiH0S1S3yU3GPVAR4ZFLA.html Discover the 7 Secrets to High Performing Email Campaigns: boostmyemail.com/#course ...
How To Get HTML Code From Drag & Drop Editor in Customer.io
Переглядів 2,1 тис.Рік тому
Sometimes you don't have access to an email designer, but you need to work within the HTML code of an email rather than the limitations of a drag and drop editor. Luckily, customerio makes it really easy to do so. Export the HTML from your drag and drop email, and then copy the code back into an HTML coded email, and everything renders perfectly! Don't forget to subscribe: ua-cam.com/channels/3...
Showing Multiple Products In An Email - Advanced Customer.io Tutorial
Переглядів 768Рік тому
For many ecomm businesses, or businesses with multiple products, serving up product suggestions based on user information is important. I'll show you how this is done using collections in customer.io In this example, I walk through how we built this for WorshipServe, a marketplace that pairs churches and musicians together. If a church requests an artist and that artist declines, we want to sug...
Customer.io Basics - Using the Video, Icons, and Text Blocks
Переглядів 633Рік тому
Learn how to use the video, icon, and text blocks within the drag and drop editor in Customerio. The video block is a little bit of a misnomer... you can't actually add videos to email. This is a shortcut way to add a UA-cam or Vimeo thumbnail to your email, with a play button to encourage contacts to watch your content. The icon block is similar to the social/image blocks, with the flexibility...
Using My Layoff To Start My Own Business
Переглядів 81Рік тому
Several people have asked me what it's like to start my own business as a consultant. Here's my layoff story, how I get my first few clients, and how I dealt with some of the emotion with plenty of uncertainty. Don't forget to subscribe: ua-cam.com/channels/3WiH0S1S3yU3GPVAR4ZFLA.html Follow me on: Linkedin: www.linkedin.com/in/robertsitalia/ Twitter: robertsitalia
Customerio Basics - Divider, Social, and HTML Blocks in the Drag and Drop Editor
Переглядів 515Рік тому
Learn how to use the divider, social, and HTML blocks within the drag and drop editor in Customerio. Use the divider block to create space between your content in the email body. It can contain visible lines, or be transparent. The social block gives you a set of social icon images. Use these images to send people to your social properties, or encourage them to share content. The HTML block giv...
Customer.io Basics - Drag and Drop Editor (Part 1)
Переглядів 1,4 тис.Рік тому
Learn how Customer.io's drag-and-drop editor works, and how to utilize the first three options for content: - Titles - Images - Buttons Customer.io makes it easy to build beautiful, functioning emails without touching a single line of code. SUBSCRIBE 👉 ua-cam.com/channels/3WiH0S1S3yU3GPVAR4ZFLA.html Discover the 7 Secrets to High Performing Email Campaigns: boostmyemail.com/#course Discover Cus...
Customer.io Basics - Broadcast Newsletters
Переглядів 2,8 тис.Рік тому
Customer.io Basics - Broadcast Newsletters
Customer.io Basics - Campaigns
Переглядів 8 тис.Рік тому
Customer.io Basics - Campaigns
How To Get Clearbit Data Into Customerio
Переглядів 1,1 тис.2 роки тому
How To Get Clearbit Data Into Customerio
Marketing Attribution Product Tour
Переглядів 2932 роки тому
Marketing Attribution Product Tour
Configuring and Running Google Analytics Reports in Google Sheets
Переглядів 4772 роки тому
Configuring and Running Google Analytics Reports in Google Sheets
How To Update Google Sheet Formulas With Your Salesforce Values
Переглядів 2722 роки тому
How To Update Google Sheet Formulas With Your Salesforce Values
How To Import Salesforce Reports to Google Sheets
Переглядів 1,7 тис.2 роки тому
How To Import Salesforce Reports to Google Sheets
Building MQL Based Opportunity Reports in Salesforce
Переглядів 8482 роки тому
Building MQL Based Opportunity Reports in Salesforce
Building Salesforce Reports To Get Total MQLs
Переглядів 5852 роки тому
Building Salesforce Reports To Get Total MQLs
Building Your Lead Source Opportunity Reports for Marketing Attribution
Переглядів 5572 роки тому
Building Your Lead Source Opportunity Reports for Marketing Attribution
Testing To Make Sure Opportunity Creation From Contacts Work
Переглядів 1322 роки тому
Testing To Make Sure Opportunity Creation From Contacts Work
Testing To Make Sure Lead Conversion Works
Переглядів 2502 роки тому
Testing To Make Sure Lead Conversion Works
How To Make Sure A Contact Role Is Created On An Opportunity
Переглядів 1,1 тис.2 роки тому
How To Make Sure A Contact Role Is Created On An Opportunity
Mapping Contact Fields to Opportunities at Opportunity Creation
Переглядів 3,5 тис.2 роки тому
Mapping Contact Fields to Opportunities at Opportunity Creation
Mapping Lead Fields to Contacts, Opportunities, Accounts
Переглядів 11 тис.2 роки тому
Mapping Lead Fields to Contacts, Opportunities, Accounts

КОМЕНТАРІ

  • @DanielIgweDannydigitcommandPR1
    @DanielIgweDannydigitcommandPR1 Місяць тому

    Nice one. Thanks

  • @lifehacks4624
    @lifehacks4624 Місяць тому

    Will gmail remove my bad IP & domain reputation if I stop sending bulk emails for say a week or two? I'm thinking of getting a virtual dedicated server and see how it would go, I'm currently on a shared IP

    • @boostmyemail
      @boostmyemail 26 днів тому

      It's not just about stopping the email blasting, it's also about establishing good history. So no I don't think that will be enough

  • @jorgedonadini5622
    @jorgedonadini5622 Місяць тому

    Thanks for sharing your knowledge

  • @SaatvikBalyan
    @SaatvikBalyan Місяць тому

    Hi, the video gets stuck at 3:33 timestamp

  • @user-te2ks6yc8v
    @user-te2ks6yc8v 2 місяці тому

    great tutorial man, rn Im struggling to find a way to notify my backend that a property has changed in any Person in Customer IO, tried with segments and event triggered campaign, but no luck, my company is migrating from hubspot, so what they do there is that they change a "person stage" property in HS and this triggers a webhook on the backend with the updated property in the payload, not sure if this is possible in CIO. any help will be appreciated

    • @boostmyemail
      @boostmyemail 2 місяці тому

      If the attribute is acting like a picklist with a set of standardized values, you could create separate campaigns with each standardized value as the trigger from a segment, and allow contacts to flow through multiple times. But if the values aren't standardized, I'm not sure of a way to trigger solely on an attribute change. I'd check with their support team just in case, but it might have to go on the idea board. Let me know if they say I'm wrong!

    • @user-te2ks6yc8v
      @user-te2ks6yc8v 2 місяці тому

      @@boostmyemail it seems that it cant be done through a campaign workflow, we have a 100 possible values for this attribute, so we need to notify our backend that this attribute changes. The issue is the trigger, the way its done it has to compare it to something. So the way I see it we can create a campaign for every stage of this att (100 campaigns) its not convenient, but it could work. Today we had a call with the support team, and the possible solution that they provide is through the CDP with a webhook as destination (Journeys as source), but I cant see a way to detect an att changed.

    • @boostmyemail
      @boostmyemail 2 місяці тому

      @@user-te2ks6yc8v Yeah that's unfortunate, 100 possible values is a ton. I spent a few minutes looking for a trigger myself but couldn't quickly identify a way. Assuming that in most cases it's not going from blank to known value?

  • @vikastiwari6780
    @vikastiwari6780 2 місяці тому

    Lead - Potential customer Account - company information Contact - related contact info Opportunity - deal Close won or loss.the whole process going with several stages. This is shortcut way. Anything need to add here?

  • @dillonandrew
    @dillonandrew 2 місяці тому

    does this work retroactively? or only works to the new ones after you save the mapping

    • @boostmyemail
      @boostmyemail 2 місяці тому

      It's only the ones moving forward, it's basically the shortcut for the moment in time when a lead is converted, not a sync.

  • @JeremyTVOK
    @JeremyTVOK 2 місяці тому

    Thank you so much! Nothing else I found online helped but your video solved my problem.

  • @michaelbecerra613
    @michaelbecerra613 2 місяці тому

    Bang! Exactly what I needed. Thank you!

  • @joshuapowers447
    @joshuapowers447 3 місяці тому

    Thank you for creating this video. This was helpful.

  • @BLVDVeterinary
    @BLVDVeterinary 3 місяці тому

    Thank you so much for the very useful and informative videos! Interesting someone would complain about coughing...what are you supposed to do? Hold your breath? No complaints here! 10/10

    • @boostmyemail
      @boostmyemail 3 місяці тому

      Ha! Appreciate the kind words all the same and am glad it was helpful :)

  • @rakibulhashanrabbi
    @rakibulhashanrabbi 3 місяці тому

    As a developer it seems very good.

  • @tiashahazra9881
    @tiashahazra9881 3 місяці тому

    Hi can you make a video on how to store the data of a custom object in a standard object

    • @boostmyemail
      @boostmyemail 3 місяці тому

      Hey! Unfortunately I've moved away from Salesforce as my focus, sorry!

  • @user-uc6rd5or8d
    @user-uc6rd5or8d 5 місяців тому

    Brother thank you for this video, it's really helpful. One feedback, maybe you can work on your sound, it's not loud enough. Otherwise, great work, keep it up!

    • @boostmyemail
      @boostmyemail 5 місяців тому

      Thanks will work on that!

  • @rohsindia
    @rohsindia 6 місяців тому

    what if it is not showing in the record types? For me the whole field is not showing in record type section.

    • @boostmyemail
      @boostmyemail 6 місяців тому

      I've shifted my focus away from Salesforce so it's been awhile since I've logged in there. But it could be that you haven't created record types? Sorry I'm not more helpful!

  • @sevendaysworth
    @sevendaysworth 8 місяців тому

    Very helpful. Encountered this today for the first time after being a Salesforce admin for 7 years. Read through a bunch of troubleshooting online - this was the only thing that helped. Shocked I haven't encountered this issue before.

  • @xlairvoyant
    @xlairvoyant 8 місяців тому

    Hey buddy, did you ever finish or productise this?

    • @boostmyemail
      @boostmyemail 8 місяців тому

      I did, although I haven't done extensive promotion for it as I've moved my focus elsewhere. Here it is though boostmyemail.gumroad.com/l/marketing-attribution

  • @SayYes351
    @SayYes351 9 місяців тому

    You're a life saver!

  • @carlitod2624
    @carlitod2624 9 місяців тому

    thank you bro, you saved me !

  • @julienletellier6277
    @julienletellier6277 9 місяців тому

    Great video, thanks for sharing!!

  • @user-wj1zq6je8y
    @user-wj1zq6je8y 9 місяців тому

    look , i know its hard to continue while theres no support showing but i just wanted to assure you that you saved thousands of people by your tutorials and im one of them . i totally encourage you to keep going !!💖💖

    • @boostmyemail
      @boostmyemail 9 місяців тому

      Appreciate that! I just finished launching an email course and am hoping to get back to more video making soon. Glad they were helpful!

  • @user-wj1zq6je8y
    @user-wj1zq6je8y 9 місяців тому

    Bro you saved me

  • @mrbirenshah
    @mrbirenshah 10 місяців тому

    how i can make the new price book as standard price-book (its wont let me check mark )

  • @MamaMeiOfficial
    @MamaMeiOfficial 10 місяців тому

    This honestly helpped me so much, thank you

  • @user-ff7qv9po4e
    @user-ff7qv9po4e 11 місяців тому

    Thank you! That was a very unique experience for me where the first video I watched actually resolved the issue.

  • @parthshrivastava7493
    @parthshrivastava7493 11 місяців тому

    How can we map historical data is the Lead Field was created a while ago and has data in it?

    • @boostmyemail
      @boostmyemail 11 місяців тому

      You can do a mass update using the data loader tool

  • @jservitus8275
    @jservitus8275 Рік тому

    Your volume is really low. Remix this with more gain in your DAW

    • @boostmyemail
      @boostmyemail Рік тому

      Appreciate the feedback, I'll try and get to this soon!

  • @favourbalogun2216
    @favourbalogun2216 Рік тому

    ❤❤❤❤

  • @edanurcetin2986
    @edanurcetin2986 Рік тому

    NE GÖRÜNTÜ NET NE DE SES VAR ! HANGİ MAĞARADAN ÇEKTİN BU VİDEOYU BİLMİYORUM AMA BİZ 2023 YILINDAYIZ . BU NASIL Bİ AMATÖRLÜKTÜR ANLAMIŞ DEĞİLİM. KENDİNİ GELİŞTİRMELİSİN.

  • @marshaholmes2793
    @marshaholmes2793 Рік тому

    Hi, Can you show how this can be done within a flow? Thanks!! Or can you tell me?

  • @aboening
    @aboening Рік тому

    What about font? Can you upload custom ones to match the branding?

    • @boostmyemail
      @boostmyemail Рік тому

      You can't, and even if you could I would probably advise against it anyways. Email safe fonts are even more restrictive than web safe ones. So if you were to use them they'd get rendered back into something else in the email client. Many brands use images to get around this, but that comes with its own pros and cons.

  • @arpithams4425
    @arpithams4425 Рік тому

    Hi, can I please h Get to know if we can edit the fields and relationship page values example: we have field lable, name index etc if i want to add description header is it possible please let me know

  • @kcamca43
    @kcamca43 Рік тому

    You dont record a video with your title and say “I don’t know” in the middle of your explanation. Zero

  • @user-zl4hq2mw5p
    @user-zl4hq2mw5p Рік тому

    and on account object i want button when i click lead create

  • @user-zl4hq2mw5p
    @user-zl4hq2mw5p Рік тому

    i want map account fields with lead and then create lead how it will don plz let me know

    • @boostmyemail
      @boostmyemail Рік тому

      I haven't created a workflow like this, but there's likely a couple of ways... You might run into issues because this is typically backwards from what is normally done. I have added custom buttons that create different objects. So if you add a "Create Lead" button on the account object, you can probably map fields over when you create that lead. The other way would be to use a flow. This is definitely possible, just a little more technical if you haven't used flows before.

  • @rodrigoleyva2297
    @rodrigoleyva2297 Рік тому

    Thank you!

  • @danutavram831
    @danutavram831 Рік тому

    This is a SCAM !!!

  • @ggjjjghgii
    @ggjjjghgii Рік тому

    good overview, but stop to coughing in your videos bro, is annoying

  • @branden1583
    @branden1583 Рік тому

    P R O M O S M 😒

  • @anthonycalabrese21
    @anthonycalabrese21 Рік тому

    Very helpful video. Quick Q - do you know how to write a filter that won't return a bunch of duplicates if they meet different criteria. Ex. I currently have 1 AND 2 (3 OR 4 OR 5) in hopes that if the opportunity has 1 and 2 and at least one of 3,4,5 it would show. But if the opportunity has 1 and 2 and 3 and 4 it will show the opportunity twice causing a lot of duplicates. Any help would be appreciated

    • @boostmyemail
      @boostmyemail Рік тому

      Hmm check your record type? If you're using a normal opportunities report then it shouldn't show any duplicates. But if you're using an "Opportunities with ____", duplicates might show up

    • @anthonycalabrese21
      @anthonycalabrese21 Рік тому

      @@boostmyemail that worked thank you so much!

  • @FollowupCRM
    @FollowupCRM Рік тому

    Do you do implementation consulting?

    • @FollowupCRM
      @FollowupCRM Рік тому

      What’s the best way to contact you

    • @boostmyemail
      @boostmyemail Рік тому

      Yes, I'm a certified agency partner for Customer.io!

    • @FollowupCRM
      @FollowupCRM Рік тому

      @@boostmyemail how can I contact you

    • @boostmyemail
      @boostmyemail Рік тому

      Connect/shoot me a message on Linkedin! www.linkedin.com/in/robertsitalia/

  • @sagarnavadiya4255
    @sagarnavadiya4255 Рік тому

    How do I change or remove myself as owner of the postmaster tools ?

    • @boostmyemail
      @boostmyemail Рік тому

      That's a good question, I haven't done it myself but a quick search and it seems like others have run into that same problem. I'll admit it was frustrating trouble shooting Postmaster tools since they offer no support.

    • @SergeiK1
      @SergeiK1 Рік тому

      You are not an owner but rather a user. You add domains and verify eligibility to use Postmaster Tools for a specific domain. There may be multiple users with authorization for a specific domain. AFAIS there is no central user management in Postmaster Tools.

  • @whatmadderstomaddie8552
    @whatmadderstomaddie8552 Рік тому

    Hi Michael, I went to create a new action under contact but I don't see the relationship field type. Do you know why is that? Thank you

    • @boostmyemail
      @boostmyemail Рік тому

      I don't believe that's an action you can complete. If you're trying to pull in other records already created then you'll likely need to use a flow.

  • @jakgd
    @jakgd Рік тому

    How can I map the just contact and opportunity once lead was convert?

    • @boostmyemail
      @boostmyemail Рік тому

      If I understand your question right, you don't want to map to accounts? Through this method, I believe you can leave all the fields blank, but there are some automatic fields in the background that you'll be prompted to fill out when a lead is converted.

    • @jakgd
      @jakgd Рік тому

      @@boostmyemail thanks for your answer and sorry for the typos. About the question... I mean, I have 3 custom fields (Picklists) already mapped with lead. These custom fields (picklist) are in lead level, contact level and opportunity level, (not in account level). So, if I'm in lead and I select a value from the custom field (picklist) and I convert the lead... The value previously selected appears auto-populate into the contact and opportunity with the value that you selected in lead. (At this point it's all ok). But the problem and my target it's that if I modified the custom field (picklist) already converted in contact, how can I make that the opportunity gets the value that I selected in contact? I mean, I converted the lead, (Now I'm in contact level) but if I want to change the value in contact how can I reflect/auto-populate it in opportunity with the previously selected value in the contact level? Thanks for your time.

    • @boostmyemail
      @boostmyemail Рік тому

      ​@@jakgd Ah! Gotcha. My first place to try would be a flow. You can find related objects and then make updates, although it might be tricky in a many-to-many relationship.

    • @jakgd
      @jakgd Рік тому

      @@boostmyemail great, thank you so much! Do you know how can I work with the flow logic to this process? I'm not too familiar with the flow's logic.

    • @boostmyemail
      @boostmyemail Рік тому

      @@jakgd I've done a bit, but I'm no pro. It does have a little bit of a learning curve. You can create a trigger when the record values are changed, then use a "get record" step to pull in the record you want to update, then have a step to make the updates. You'll likely have to watch a few youtube videos/ look at docs to learn it. Sorry can't be more helpful on that one.

  • @user-yu9bb6lb1c
    @user-yu9bb6lb1c Рік тому

    Sound is very low

    • @boostmyemail
      @boostmyemail Рік тому

      Sorry, will work on making sure I talk into the mic!

  • @bpchristensen
    @bpchristensen 2 роки тому

    so tedious when you have more than a few products to add to more than one price book...

    • @boostmyemail
      @boostmyemail Рік тому

      There's probably a faster way out there I'm unaware of!

  • @balajigunasekaran2648
    @balajigunasekaran2648 2 роки тому

    Thanks Micheal. This has been very much useful

  • @alejandraaraya2499
    @alejandraaraya2499 2 роки тому

    Thank you for the video! It was very helpful.

  • @muteguy341
    @muteguy341 2 роки тому

    I like your tutorial, I really do. But a piece of advise to make your videos better, is to write all the things you want to say first before recording. It will avoid any error or poor choice of words. To be honest I had a hard time understanding some part of the tutorial because of this. Anyway, I hope you continue creating more videos like this.

  • @adventureconstruction2668
    @adventureconstruction2668 2 роки тому

    Good 👍