Userpilot
Userpilot
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Why is product analytics broken?
Understanding user behavior and sentiment across the product journey can be tricky when you're stitching up data from multiple tools and need to tag and track everything yourself.
Tune in as Kevin O’Sullivan, Head of Product Design at Userpilot, shares how to get aligned with your growth goals, the importance of actionable analytics, and where to collect your quantitative and qualitative data.
Переглядів: 26

Відео

How to actually collect valuable feedback from your SaaS users
Переглядів 662 місяці тому
I sent a frustrated message to the customer support of a tool I've been using (and having issues with) for a while now - and to my surprise, right after I chatted to an agent, I received an invitation to do an NPS survey. Obviously, the only thing I had to say was everything that I just spilled out in the chat - how dissatisfied I am. And maybe that was intentional. Maybe the company actually w...
How we should be doing lifecycle marketing
Переглядів 442 місяці тому
Nobody seems to care about retention marketing because marketers are very rarely, if ever, incentivized to drive revenue from existing customers. This goes against the conventional wisdom that it's "cheaper to retain than to acquire". It's also that "account expansion" is owned by Account Managers...who sit in the sales team, or customer success team (at best). How many of you marketers have OK...
How to win in the AI era - for product teams
Переглядів 413 місяці тому
The AI hype is alive and well, at least judging by how much VC funding is going into AI startups - a whopping 28% of the total, an 8% increase from the previous quarter - all while VC funding volume dropped by 7% Q over Q! So since AI Products are becoming more and more important - being an expert in AI Product Management and Go-To-Market will be too - because as we know, AI products still have...
Tired of waiting on your developers?
Переглядів 74 тис.4 місяці тому
We've heard your prayers - and we're here to deliver! Userpilot is the all in one platform for product growth, with solutions your whole product team will love! They'll only wish they tried it sooner. A no-code builder for in app guidance, engagement and a customizable dashboard for product analytics is a match made in SaaS heaven. Sign up for a free trial today or book a demo at userpilot.com/...
The All In One Platform For Product Teams Doesn't Exi -
Переглядів 50 тис.4 місяці тому
It's a match made in SaaS heaven! Userpilot is the all in one platform made by product teams, for product teams. With solutions for in app guidance, product analytics and user feedback, you'll be able to tackle onboarding, optimizing trial to paid conversions, GTMs, prevent churn and much more. No coding, no separate tool integrations, and no more waiting around for your devs (thanks A LOT Thom...
Product Hunt video intro - SaaS Benchmarks Report 2024
Переглядів 956 місяців тому
Learn how your SaaS compares to other companies in this years SaaS Product Metrics Benchmarks Report!
Avoiding Product-Led Growth Mistakes: An Interview With Wes Bush
Переглядів 1297 місяців тому
Wes Bush, Founder of ProductLed and bestselling author, discusses common mistakes companies make with PLG and how to avoid them in an interview with Userpilot. Userpilot can help you achieve PLG success. Book a demo to learn more: userpilot.com/userpilot-demo/
Strategies for women to assert themselves in male dominated industries
Переглядів 809 місяців тому
Frida Ahrenby, CMO at Rillion, shares her thoughts on empowering women to assert themselves in male dominated industries
Challenges faced by women in traditional industries
Переглядів 269 місяців тому
With Else van der Berg - fractional CPO & advisor
Challenges faced by women in tech, especially as expats
Переглядів 549 місяців тому
Sima Banijamali - Sr. Product Manager @ Microsoft & Top Product Management Voice - sharing her thoughts.
Challenges as an expat woman of colour in Tech
Переглядів 269 місяців тому
Sima Banijamali - Sr. Product Manager @ Microsoft & Top Product Management Voice - shares he thoughts on the challenges expat women of colour are facing in the tech industry.
Navigating trade offs between family, personal life, and work in tech industry
Переглядів 129 місяців тому
Navigating trade offs between family, personal life, and work in tech industry
Impact of discrimination on professional confidence of women in tech and response strategies
Переглядів 149 місяців тому
Impact of discrimination on professional confidence of women in tech and response strategies
Challenges faced by women in tech & how to overcome them
Переглядів 429 місяців тому
Challenges faced by women in tech & how to overcome them
Experiences of discrimination and challenges faced by women entrepreneurs
Переглядів 349 місяців тому
Experiences of discrimination and challenges faced by women entrepreneurs
How to encourage more women to join tech?
Переглядів 249 місяців тому
How to encourage more women to join tech?
Userpilot Product Analytics Launch
Переглядів 542Рік тому
Userpilot Product Analytics Launch
Will Product-Led Growth Fail? 3 Myths Debunked by a Pro [2023]
Переглядів 126Рік тому
Will Product-Led Growth Fail? 3 Myths Debunked by a Pro [2023]
Klaviyo's $650M IPO | How Their PLG Strategy Drove +56% Growth
Переглядів 79Рік тому
Klaviyo's $650M IPO | How Their PLG Strategy Drove 56% Growth
The 3 Signs of Feature Fatigue and How to Avoid It [2023]
Переглядів 93Рік тому
The 3 Signs of Feature Fatigue and How to Avoid It [2023]
Backlog Grooming 101: The Must Have Guide for Product Managers
Переглядів 349Рік тому
Backlog Grooming 101: The Must Have Guide for Product Managers
The 5 Hardest Parts of Implementing Product-Led Growth (PLG) Strategies
Переглядів 78Рік тому
The 5 Hardest Parts of Implementing Product-Led Growth (PLG) Strategies
Customer Analytics Insights Categories, Stages & How to Use Them
Переглядів 226Рік тому
Customer Analytics Insights Categories, Stages & How to Use Them
Customer Analytics 6 Key Types Of Customer Analytics & How To Collect Data For Analyses
Переглядів 126Рік тому
Customer Analytics 6 Key Types Of Customer Analytics & How To Collect Data For Analyses
Trial Signups: Should You Require a Credit Card? The Hidden Truth Behind Conversion Rates
Переглядів 84Рік тому
Trial Signups: Should You Require a Credit Card? The Hidden Truth Behind Conversion Rates
18 Best Customer Success Tools of All Time In Depth
Переглядів 239Рік тому
18 Best Customer Success Tools of All Time In Depth
7 Essential Customer Success KPIs to Track in SaaS
Переглядів 516Рік тому
7 Essential Customer Success KPIs to Track in SaaS
10 Key Customer Success Roles and Responsibilities for SaaS CS Managers
Переглядів 677Рік тому
10 Key Customer Success Roles and Responsibilities for SaaS CS Managers
10 Best Customer Success Courses and Training Programs for Customer Success Managers
Переглядів 1,5 тис.Рік тому
10 Best Customer Success Courses and Training Programs for Customer Success Managers

КОМЕНТАРІ

  • @laurablom7966
    @laurablom7966 6 днів тому

    The AI dude is very disconcerting and distracting.

  • @ArmineshoonA
    @ArmineshoonA 2 місяці тому

    This is a very detailed explanation! Thank you! :D I am giving a presentation tomorrow for a job at User pilot, and this got my attention. Never thought about it from this angle! Keep making these videos, as you have great insights! :)

  • @bettinannamdi
    @bettinannamdi 2 місяці тому

    Thank you so much Hitesh

  • @nbrado
    @nbrado 3 місяці тому

    woke ass shit

  • @diaarraaa
    @diaarraaa 4 місяці тому

    Why he moving like this ?💀

  • @lukaserben4411
    @lukaserben4411 5 місяців тому

    Awwww, AI generated, how nasty.

  • @זאבגלברד
    @זאבגלברד 6 місяців тому

    It is advisable to listen to people who built startups, and understand their perspective. The importance of building something that customers want. The idea that at the begining it might be satisfying only few customers. Paul Grahm wrote many assays for founders of startups. He was involved in many such companies. I can understand that when a product is required by customers, and the product-market-fit is no longer required, there are product - management issues getting into the story.

  • @j_yh
    @j_yh 7 місяців тому

    Maybe you could put the link in the description?

  • @micaiahm1
    @micaiahm1 7 місяців тому

    Peerfecter was built for this

  • @talkbeerdytome
    @talkbeerdytome 7 місяців тому

    AI character is not great... we ain't there yet.

  • @PyroWithaPen
    @PyroWithaPen 7 місяців тому

    This is so creepy

  • @tiskawooplr
    @tiskawooplr 8 місяців тому

    ViaSuccess

  • @YashGarg-Tech
    @YashGarg-Tech 8 місяців тому

    This is pure gold. Thanks for sharing this for free. Really great templates and explanation :)

  • @grandmaster-yo-yo
    @grandmaster-yo-yo 9 місяців тому

    Nooo, a want to see a living person....Not AI

  • @Chronologist89
    @Chronologist89 9 місяців тому

    How about, instead of having to give women a lot of special treatment, everyone just gets some freedom and flexibility in their job, so either partner can take care of the children if need be and make it dependent on who has a tighter schedule or needs to travel for work or similar?

  • @saxxone17
    @saxxone17 9 місяців тому

    He talks like a bot. Doesn't feel natural

  • @Sinhacybin
    @Sinhacybin 9 місяців тому

    thanks brooooooooooooooooooooooooooooooooooooooooooooooo can you please help me get a remote job which i can do from india ? i am wirting this very informally, but i just need help. i think i am a very proactive csm and recently my company had a layoff and i was fired. i do not have parents live alone with 2 dogs need a good job with future to sutain a good life for both my kids. please ik this is a youtube comment but please be a little human :/

  • @hendoscott
    @hendoscott 10 місяців тому

    This is really odd - the Ai overdubbing feels quite cold.

  • @rafalz1147
    @rafalz1147 10 місяців тому

    Ok, so if their vision is having most options in their meal plans how their strategy of acquairing new users supports that?

  • @lindsayheyer5297
    @lindsayheyer5297 11 місяців тому

    I know first hand that Pendo does not keep their house clean allowing scam platforms to use their trademark to bilk money from honest people

  • @gerardtamarit3056
    @gerardtamarit3056 11 місяців тому

    Crappy AI content

  • @simulaconcursos
    @simulaconcursos Рік тому

    Thanks so much. I start Freemium in my website

  • @redburtley6021
    @redburtley6021 Рік тому

    Totally creepy AI in action here.

    • @Userpilot
      @Userpilot Рік тому

      Haha, we were going for 'innovative,' but we can see how it might come off as a bit 'sci-fi thriller'! 😄 Thanks for the heads up. We'll keep refining our presentation style. Cheers for watching!

    • @redburtley6021
      @redburtley6021 Рік тому

      @@UserpilotNot buying it. When the person--or AI bot--on screen says, "Buckle up," his lips don't move. (0:16) Ugh, I can't believe I am responding to an AI bot!

    • @_egglord
      @_egglord 7 місяців тому

      @@redburtley6021 Yeah this video is 100% AI. No human talks like this.

  • @demizhou3585
    @demizhou3585 Рік тому

    This presentation itself shows how good of a product marketer Yi Lin is. Super helpful!

  • @SuyashBansal
    @SuyashBansal Рік тому

    Is this an AI generated video? Seems weird to watch.

  • @snari6126
    @snari6126 Рік тому

    She looks like an AI.

  • @TeacherGuidance
    @TeacherGuidance Рік тому

    Looks like ai generated video

  • @jeffcollins7055
    @jeffcollins7055 Рік тому

    😪 P r o m o S M

  • @j_yh
    @j_yh Рік тому

    Gang... please stop with the AI people. If you want to summarize articles with AI, fine. If you want to use AI voice overs, OK… (tho you can do better than these). But why don't you use the screen space for a better visual presentation instead of the ridiculous AI people? And the background music is distracting. Lower the volume or remove it please. Your content is good. Let it speak for itself.

    • @Userpilot
      @Userpilot Рік тому

      Hey! Totally get where you're coming from. We thought the AI avatars might be a cool touch, but we hear ya. And point noted on the music - we definitely don't want it overshadowing the content. We're always trying to improve, so thanks for the honest feedback! We'll take it on board for our next videos. Appreciate you tuning in! 👍

  • @jbkechi
    @jbkechi Рік тому

    that robot is quite creepy :D

    • @Userpilot
      @Userpilot Рік тому

      Haha, we were going for 'innovative,' but we can see how it might come off as a bit 'sci-fi thriller'! 😄 Thanks for the heads up. We'll keep refining our presentation style. Cheers for watching!

  • @kylew8192
    @kylew8192 Рік тому

    *Promosm*

  • @jacquelinehaug9537
    @jacquelinehaug9537 Рік тому

    How do I create a Microsurvey, do I always have to do that via NPS? Because I have an NPS running but I also want to have a little in App-Mircosurvey.

    • @Userpilot
      @Userpilot Рік тому

      Hi Jacqueline! You'll be able to create both microsurveys and NPS within Userpilot, but a more advanced survey feature is coming up later this year!

  • @jacquelinehaug9537
    @jacquelinehaug9537 Рік тому

    I have a driven action and what the user to click on a video I display within the driven action. Can i do that, or how else can i measure that people clicked the video i display via a driven action or driven action

  • @FreyaAndMe
    @FreyaAndMe Рік тому

    The short link isn’t working anymore

  • @oluwatobilobadavies365
    @oluwatobilobadavies365 Рік тому

    Can I know the tool you used in recording?

  • @designbysadique
    @designbysadique Рік тому

    super amazing! thanks for sharing this.

  • @johnny6127
    @johnny6127 2 роки тому

    Hey lady

  • @johnny6127
    @johnny6127 2 роки тому

    Hello

  • @TheGustew
    @TheGustew 2 роки тому

    their slogan says "onboarding made easy". i dont see the easy in the video and the program.....

    • @RealJustJoe
      @RealJustJoe Рік тому

      As a WalkMe user, I disagree. There experience looks much easier to navigate than what I do for my job.

    • @plsnodoxing
      @plsnodoxing Рік тому

      Well hell of alot easier than tracking state, and coding all of this yourself tbh

  • @peterryan826
    @peterryan826 2 роки тому

    nothings awkward, since you're doing a good job. Thanks

  • @levelupmortgages
    @levelupmortgages 2 роки тому

    Great job Tim and Laura!

  • @vivek8998
    @vivek8998 2 роки тому

    Here are the 3 Tips from this chat for aspiring PMMs 1. Try to do an internal switch within your org. For example: If you've a Product Marketing team. Talk to them. Try to spend 10-20% time doing activities related to PM. Once they see you're a good fit, there are good chances they'll make you join their team. If that's not possible - 2. Join some courses. However, it's not an absolute way to learn. Because real-world experiences are way better than courses. 3. Apply and Fail. Apply to 10 companies. Note down what questions they ask. Prepare the answers from the PMM perspective. Don't lie. But, relate your answers to your previous experience. Finally, give your 200% to the assignments given at the interviews. #productmarketingmanager

    • @Userpilot
      @Userpilot 2 роки тому

      Thanks for these notes!

  • @GawBil
    @GawBil 2 роки тому

    I am SHOCKED at how incredibly realistic this AI generated avatar is. Unreal!!!

  • @aubreytiro7008
    @aubreytiro7008 2 роки тому

    this is cool, not a lot of videos about interactive walkthrough. i hope there's a tutorial on how to create one from the scratch without using built in tools that develop one as such

  • @colbr6733
    @colbr6733 2 роки тому

    Really useful info, thanks.

    • @Userpilot
      @Userpilot 2 роки тому

      Glad it was helpful!

  • @harshgandhi6693
    @harshgandhi6693 2 роки тому

    The sound sucks. Please get a good mic

  • @krahomy8569
    @krahomy8569 2 роки тому

    He should better know why Zoom got more popular than Skype.