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Good day - Yes, there is a Digital Power representation in the Huawei Namibia office, who will be able to direct your query to an available distributor.

Good day - please reach out to Huawei Philippines for a local distributor solar.huawei.com/ph/order-now

Each component has unique serial codes, so can be identified once located. Equipment is not fitted with tracking devices, but can be monitored through the Fusionsolar mobile app, once installed and operational.

@@HuaweiDigitalPowerSSA So can one use the serial code to locate the item once connected on the fusion solar app?

@@HuaweiDigitalPowerSSA So can I use the serial code to locate the equipment if connected or operational on the fusion solar mobile app?

@@mambachiyengo379 Equipment can be identified if stolen and recovered, but not tracked.

Good morning - yes it is available. We have a distributor in Lagos & Abuja.

Please share their contact

可以送一个电池吗，中国人不骗中国人

This Residential solution was launched in Africa in Q1 and is available through our partners. May we direct your query if you are interested?

@@HuaweiDigitalPowerSSA I only see the power m solution available. Not the one in your video

Residential solution available in Pakistan?

Hi there - The Power-M is not a hybrid inverter, it is a back-up power solution that charges from PV or Grid depending on priority.

@@HuaweiDigitalPowerSSA will the Luna S1 be available in Africa?

Hi Wandile, in simple terms this cannot do blending mode between Grid & Panels to supply load...

@@skhumbuzonxumalo3405 That's correct. This device cannot do blending mode between Grid & Panels to supply load.

Hi Oliver, the Power-M can charge by PV and be used simultaneously, depending on your load demand. This can be monitored through our App. We hope this helps your question!

@@HuaweiDigitalPowerSSA How do you get the module to charge. The annular strip is on steady green even after supplying it with an Ac input

@@DanielUchendu-dp3sk Have you been in touch with your installer? There may be an installation fault.

is already an hybrid power solution system

No it’s not a full hybrid inverter but more like a UPS that supports PV panels. At best we can call it a ‘semi-hybrid’ inverter if there’s such a thing.

Hi There - The Power M is better suited to off grid or weak grid conditions, Luna is better suited to on grid or strong grid conditions - for more info please send us your contact details and we will put someone in touch to answer your questions.

In simple terms, the SUN2000 is a hybrid inverter while the Power-M is a UPS.

Good day - kindly send us your contact details to have this escalated.

You made this comment about a year ago now. Any update from your end please🤔🤔. The feedback should be helpful for folks just thinking of buying Power M. Thanks.

@@HuaweiDigitalPowerSSA This comment on your product was posted about a year ago today. Any update from your end please🤔🤔. The feedback should be helpful for folks just thinking of buying Power M. Thanks.

@@zoe-b4w Good day, if the unit isn't working properly, this should be escalated to the installer, who will in turn query this with the distributor where the unit was purchased. In the unlikely event that there is an equipment fault, the distributor from where the unit was purchased will invoke a warranty claim for a full replacement.

Really? Do you have experience? As the video say, can support all

@@BrookWang-ce6im I have it installed at my house, so yes I do have the experience. If you have a specific question I can explain further.

@@wandiledlamini3079 As the video mentioned, they also support PV and DG. Could you share how this system does not work properly with solar panels, what problems do you have?

@@BrookWang-ce6im The system supports PV and DG as stated in the video. In fact, the system has three settings for this purpose i.e. Power Supply Scenario, Operating Mode, and Backup Power SOC. Each setting has the following options. Power Supply Scenario: 1) None 2) PV+ESS 3) Mains+ESS 4) PV+Mains+ESS 5) PV+Genset+ESS 6) Mains+Genset+ESS 7) PV+Mains+Genset+ESS I used option 4 because I have the panels but not DG. Operating Mode: 1) PV Power Preferred 2) Backup Power Preferred With option 1, the system charges the battery only using the panels. Also, the system supplies the load only from the panels or the combination of panels and the battery when the panels are not generating enough. You can easily run out of battery backup before the grid outage begins. If I didn't actively manage the usage then I could start the power outage period with only 20% of the battery left which is obviously undesirable. With option 2 (Backup Power Preferred), the system uses the grid even when the PV is generating power which means that I'm not using the power from the solar panels while the grid is available. Backup Power SOC: 1) 20% 2) 50% This setting is supposed to tell the system when to start charging the battery but in my experience, I haven't seen it working the way it's supposed to work. Unfortunately, unlike other systems with documentation easily available online (including videos by other system users and installers), the Huawei system has no available documentation beyond just installation documents and no installer has been able to tell me exactly how the system is supposed to operate.

@wandiledlamini3079 Thanks for your comment. It seems you have some experience and knowledge about our product but are missing some key information. Have you reached out to the installer you bought the unit from or Huawei for training or assistance? We have teams ready to assist, and frequent free trainings you could be attending, and WhatsApp groups with hundreds of installers who have installed thousands of these units that are working properly. Please send us an email and we can get you the information you are missing. Thank you.

Good morning - The Power M comes with free, built in monitoring through the FusionSolar App. Kindly download and follow the easy prompts.

The Power M comes with free, built in monitoring through the FusionSolar App. It does not support 3rd party monitoring.

How do you charge the module

@@DanielUchendu-dp3sk solar and Ac through grid and genset