Hardware Repair: Skilled technicians can diagnose and repair hardware issues such as broken screens, malfunctioning buttons, faulty charging ports, damaged speakers or microphones, and defective batteries. This involves disassembling the device, identifying the problem components, and replacing them with new parts.
Software Troubleshooting: Technicians should be adept at diagnosing and resolving software-related issues such as frozen screens, software crashes, operating system errors, and malware infections. This often involves performing software resets, updating firmware, or reinstalling operating systems.
Component-Level Repair: Advanced technicians may have the capability to perform component-level repairs, such as micro-soldering or replacing individual integrated circuits (ICs) on the device's logic board. This level of repair requires specialized tools and expertise.